Help Desk Support Specialist jobs in Illinois

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Help Desk Support Specialist
  • wedi Corp
  • Batavia, IL FULL_TIME
  • The primary responsibilities of the Help Desk Support Specialist are to provide company-wide onsite and remote troubleshooting and technical support on a variety of IT related hardware, software and business applications and equipment. In this position you will report to the Vice President of Operations.

    Responsibilities

    • Act as the first point of contact for employees seeking IT related technical assistance- in person, remote or over the phone, and provide support for day to day problems to keep systems operating at optimal level,
    • Support team to diagnose & resolve networking, computer hardware, software, and operating system problemsSupport system maintenance activities as directed by corporate,
    • Maintain systems efficiency by performing any necessary upgrades and repairs,
    • Assign and update security permissions for the system network,
    • Work with a ticket system to prioritize and document ticket resolutions,
    • Perform problem-solving tasks through diagnostic techniques and pertinent questions when alerted by a user or monitoring system,
    • Document problems and suggest routine improvements on procedures to ensure all networking tasks and security requirements are met and processes are efficient,
    • Maintain and update the company equipment and asset list: computers, laptops, phones, and all digital equipment
    • Collaborate with our remote/offsite IT team in Germany,
    • Other required duties as necessary

    Qualifications

    • Minimum 2-3 years previous experience in a similar role or Associates/Technical degree,
    • Experience using an ERP system and proficient in MS office Suite,
    • Ability to prioritize duties and shift gears, when necessary,
    • Excellent planning and organizational skills,
    • Excellent time management and communication skills,
    • Strong attention to detail,
    • Ability to collaborate effectively with others,
    • Independent worker who is self-motivated, self-disciplined and able to problem solve,
    • Must possess a Passport and be able to travel domestically and internationally (Germany) on occasion (approximately 1 time per year).

    wedi Corporation is committed to providing an environment of mutual respect where equal opportunities are available to all applicants and employees without regard to race, color, religion, sex pregnancy, national origin, age, marital status, sexual orientation, gender identity, genetic information, parental status, disability, military and veteran status, and any other characteristic protected by applicable law.
  • 3 Days Ago

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Help Desk Support Specialist
  • DTI (Diversified Technology Inc.)
  • Chicago, IL CONTRACTOR
  • Who We AreFounded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.What We DoWe focus on providing delivery, staff...
  • 5 Days Ago

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IT Help Desk Support Specialist
  • USA Vein Clinics, Vascular, Fibroid and Oncology Centers
  • Chicago, IL FULL_TIME
  • USA Clinics Group, Vascular Centers, and Fibroid Centers are growing and looking to add an IT Help Desk Support Specialist to our team! As an IT Help Desk Support Specialist, you would be responsible ...
  • 8 Days Ago

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IT Support & Help Desk Specialist
  • City of Quincy
  • Quincy, IL FULL_TIME
  • City of Quincy Job Description JOB TITLE: IT Support and Help Desk Specialist DATE: July 2022 DEPARTMENT: Information Technology FLSA STATUS: Exempt POSITION SUMMARY: Under general supervision, the IT...
  • 21 Days Ago

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Help Desk and Technical Support Specialist
  • Morton College
  • Cicero, IL FULL_TIME
  • Required Qualifications Two years of computer related experience; or an associate’s degree in data processing or a related field experience. Knowledge of computer hardware and software. Good customer ...
  • 26 Days Ago

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Help Desk Support Specialist with Security Clearance
  • ClearanceJobs
  • Scott, IL PART_TIME
  • Job Number: R0197374 Help Desk Support SpecialistKey Role: Provide end-user support for a mission-critical system for a DoD client. Work under general supervision and provide account administration an...
  • 10 Days Ago

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IT Help Desk Support Specialist
  • Chivari Llc
  • Hialeah, FL
  • Job Description Job Description We are seeking an experienced IT Help Desk Support Specialist to join our team. The idea...
  • 6/12/2024 12:00:00 AM

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Help Desk Support Specialist
  • Syntricate Technologies
  • Golden, CO
  • Requireements: vailability to work 4 days/week at the Client's site in Golden, CO (required); Experience working as Help...
  • 6/11/2024 12:00:00 AM

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Help Desk Support Specialist
  • ManTech International Corporation
  • Fort George G Meade, MD
  • Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the...
  • 6/11/2024 12:00:00 AM

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Help Desk Support Specialist
  • Charlton Group, Inc.
  • Quincy, MA
  • Job Description Job Description The Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote positio...
  • 6/11/2024 12:00:00 AM

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Help Desk Support Specialist
  • GStek, Inc.
  • Leesville, LA
  • Salary: Commen surate with experience Required: Active/recent U.S. Government Security Clearance Minimum of 3 years Help...
  • 6/10/2024 12:00:00 AM

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IT Help Desk Support Specialist
  • The Cavco Family of Companies
  • Phoenix, AZ
  • At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produ...
  • 6/10/2024 12:00:00 AM

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Help Desk Support Specialist
  • Endurance IT Services
  • Chesapeake, VA
  • Job Description IT Operations Analyst - Chesapeake, VA (hybrid on/off site) This candidate will be responsible for analy...
  • 6/10/2024 12:00:00 AM

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Help Desk Support Specialist
  • EIS Consulting Group
  • Petaluma, CA
  • Job Description Job Description EIS Consulting Group is on looking to add a Help Desk Support Specialist who wants to wo...
  • 6/9/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$38,607 to $51,542

Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023