Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
JOB DESCRIPTION
Loss Prevention Associate
Opportunity : Contribute To The Growth Of Your Career.
Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.
Understands operational procedures and deters acts of dishonesty within established customer service guidelines.
Who We Are Looking For : You!
paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses.
and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.
Loss Prevention Associate
Last updated : 2024-06-02