Field Service Supervisor jobs in Nevada
Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Field Service Supervisor jobs
Field Service Supervisor
- AGS LLC
-
Las Vegas, NV
FULL_TIME
-
Job OverviewThe Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in their assigned territories. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products’ functionality.Responsibilities
- Develops workflow for Field Service Technicians
- Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
- Investigates and resolves any issues resulting from substandard performance
- Ensures company policies and procedures are followed by team members
- Provides training to Field Service Technicians as needed
- Addresses customer inquiries, resolves issues and obtains customer feedback proactively
- Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
- Assists in interviewing and hiring new Field Service Technicians
- Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
- Conducts and compiles site surveys
- Oversees local casino paperwork necessary to complete work orders
- Interacts with local Compliance officials and ensures local technicians observe all facility protocols
- Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
- Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
- Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
- Updates job knowledge by participating in educational opportunities
- Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field
Skills/Requirements
- High School or GED required
- Associate or Bachelor’s degree in business or equivalent experience preferred
- 3 years’ progressively responsible experience in field service in a gaming manufacturing environment
- Capable of creating an environment of support and accountability
- Previous leadership experience especially within a field service team and/or remote employees
- Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
- Experience in building and working in a team atmosphere
- Knowledge in all facets of field operations leadership and management
- Experience in coaching direct reports
- Transferable management skills
- Ability to interact and communicate effectively with technicians, support staff, and valued customers
- General knowledge of mechanical and electrical terminology and practices
- Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
- Must be proficient with MS office products and possess the ability to learn related sales or service software tools
This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.Note: All offers are contingent upon successful completion of a background check and drug screen.- Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer. - Just Posted
Supervisor - Field Service - Henderson, NV
- Empire Cat
-
Henderson, NV
FULL_TIME
- Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Cate...
- 20 Days Ago
Field Supervisor
- Norton Consulting & Investigations
-
Las Vegas, NV
FULL_TIME
- General Description: Under the direction of the NCI General Manager, is responsible for optimal day-to-day operational performance of the physical security staff and employees of Norton Consulting and...
- 30 Days Ago
Field Service Supervisor - Rope Shovels (Elko, NV, US, 89801)
- Komatsu
-
Elko, NV
FULL_TIME
- This job offer is not available in your country. Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers t...
- 25 Days Ago
Field Service Engineer - General Radiology and Fluoroscopy
- Block Imaging Parts & Service LLC
-
Las Vegas, NV
FULL_TIME
- DescriptionWhy Block Imaging?Be part of a positive work community where team member's ideas and contributions are valued.· Offering a healthy work life balance.· Our culture encourages professional de...
- 22 Days Ago
Field Service Engineer (Las Vegas, Nevada)
- Block Imaging Parts & Service LLC
-
Las Vegas, NV
FULL_TIME
- DescriptionWhy Block Imaging?More than a job because Block Imaging supports physicians with diagnostic and imaging equipment, the quality of our products and services has a direct effect on improving,...
- 2 Months Ago
Field Service Supervisor jobs at Popular Companies
Field Service Supervisor
- Clean Harbors
-
Tulsa, OK
- Clean Harbors in Tulsa, OK is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operat...
- 6/12/2024 12:00:00 AM
Field Service Supervisor
- Clean Harbors
-
Seymour, CT
- Clean Harbors in Seymour, CT is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily oper...
- 6/11/2024 12:00:00 AM
Field Service Supervisor
- Hepaco
-
Rockford, IL
- Hepaco, a Clean Harbors company in Rockford, IL is seeking a Field Service Supervisor to plan, lead, organize and coordi...
- 6/4/2024 12:00:00 AM
Field Service Supervisor
- Clean Harbors
-
Kenner, LA
- Clean Harbors in Baton Rouge, LA is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily ...
- 5/31/2024 12:00:00 AM
Field Service Supervisor
- Clean Harbors
-
Corpus Christi, TX
- Clean Harbors in Corpus Christi, TX is seeking a Field Service Supervisor to plan, lead, organize and coordinate the dai...
- 5/29/2024 12:00:00 AM
Field Service Supervisor
- Clean Harbors
-
Pompano Beach, FL
- Clean Harbors in Pompano Beach, FL is seeking a Field Service Supervisor to plan, lead, organize and coordinate the dail...
- 5/29/2024 12:00:00 AM
Field Service Supervisor
- Hepaco
-
Detroit, MI
- Hepaco, a Clean Harbors company, in Detroit, MI is seeking a Field Service Supervisor to plan, lead, organize and coordi...
- 5/22/2024 12:00:00 AM
Field Service Supervisor
- Hepaco
-
Cincinnati, OH
- Hepaco, a Clean Harbors company, in Cincinnati, OH is seeking a Field Service Supervisor to plan, lead, organize and coo...
- 5/17/2024 12:00:00 AM
About Nevada
Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin.
Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Supervisor jobs
$63,264 to $88,439
Most Popular Cities in Nevada for Field Service Supervisor Jobs
What does a Field Service Supervisor do?
Field Service Supervisor in Gainesville, FL
Support field service team in providing outstanding client service.
January 08, 2020
Field Service Supervisor in Davenport, IA
Delegate work assignments effectively to field service staff to meet service goals.
December 04, 2019
Field Service Supervisor in Petaluma, CA
An opportunity has arisen for a Field Service Supervisor to be based at our Gloucester head office.
December 11, 2019