Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Position Summary
Exceptional field service opportunity for an engineer (or technician) looking to join an established, stable, company that is celebrating its 50th year in business by building a new headquarters. Enercon Industries is the leader in providing corona, plasma, and flame surface treating systems and induction cap sealers. We sell our products domestically and across the world and want you to join our family.
We’re looking for a Field Service Engineer (or Technician) that shares our passion for finding solutions for our customers. By directly working at customer sites, as well as via phone when you’re not traveling, you solve problems for our customers everyday and serve as the main reason we set the standard for quality and service in our field. If you want to join a market leader that prides itself on its employees and products, and want to work a traveling service role that gets you home for the weekends, apply now!
Responsibilities
Basic Qualifications