Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Summary The Field Service Engineer is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alone machines to highly flexible automated systems.
Qualifications TECHNICAL EXPERTISE:
Education and/or Experience
Travel Frequent US and occasional international travel will be required, up to 75%, occasional weekend travel. You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.