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Executive Response Manager jobs in California

Executive Response Manager oversees the resolution of customer complaints that have escalated to the highest level within the organization. Acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Being an Executive Response Manager requires a thorough knowledge of the products/services offered and extensive customer service skills. Exercises a large degree individual discretion. Additionally, Executive Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an Executive Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Recently Added Executive Response Manager jobs

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CES Manager
  • American Medical Response
  • Scotts, CA FULL_TIME
  • SANTA CRUZ / SAN BENITO

    This position will be based in our Scotts Valley location serving the counties of Santa Cruz and San Benito in Northern California.

    POSITION: EXEMPT - CLINICAL EDUCATION SPECIALIST MANAGER

    EXEMPT: FULL-TIME

    We’re hiring a Clinical Education Specialist Manager to oversee activities for the Operations and local service area. Represents AMR to local committees, medical and training institutions, and other related agencies. Responsible for the creation, implementation, and tracking of education programs.

    Essential Duties And Responsibilities

    • Coordinate the CES function for the Operations. Provide guidance and direction to the local CES professionals within the districts concerning a consistent approach to clinical education and processes
    • Assist in recruitment through involvement in area EMS classes and career days.
    • Assist in the development of an orientation program and a system of continuing education.
    • Responsible on an ongoing basis of mentoring the local CES professionals with a goal of developing a team oriented approach with positive results. Comply with all employment laws an supportive affirmative action/equal opportunity goals.
    • Ensure scholarship programs are evaluated regularly to ensure nondiscriminatory practices
    • Develop and maintain record keeping process of clinical testing including employee selection, scholarships, etc
    • Conduct clinical quality assurance investigations immediately upon receiving information regarding a possible protocol or standard of care violation. In

    most cases, investigation should be completed within 72 hours of initial report. Document findings in writing. Provide timely briefings to Director of

    Operations on incidents and investigations, as appropriate.

    • Responsible for the Field Training Officers (FTOs). This includes, but is not limited to, leading the selection process of FTOs; the monitoring and directing of the FTO program; assisting with development of FTO guidelines and procedures; and coordinating the FTO committee.
    • Identify, develop, and implement quality improvement (QI) programs. In order to assure clinical excellence, programs should include, but are not limited to proactive and retrospective elements of QI concerning clinical call reviews, chart reviews, and trend analysis for both individual and group clinical performance. Such programs should drive the continuing education (CE) process and related coursed offered to field personnel.
    • Represent AMR with local EMS education programs and assure integration with internship and preceptor needs.
    • Oversee clinical aspects of field performance.

    Minimum Qualifications

    • Education/Licensing/Certification: High School Diploma or GED.
    • Current State Certification as a Paramedic.
    • Experience: Minimum of 3 years experience in the direct delivery of pre-hospital advanced life support as a Paramedic. Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.

    Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

    EEO Statement

    Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

    Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off: benefits page

    Salary Range: $110,000-130,000 DOE (This rate applies to a 8 hour shift and average 40.)
  • 9 Days Ago
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1
Water Mitigation Project Manager
  • 1st Response Plumber
  • National, CA FULL_TIME
  • A local restoration company is currently seeking to hire a new water mitigation project manager. This position would be full-time and have the following duties.Oversees all of the water damage crews f...
  • 3 Days Ago
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Marketing Project Manager
  • LIFE ALERT EMERGENCY RESPONSE
  • Encino, CA FULL_TIME
  • About us Life Alert Emergency Response, the “Help! I’ve Fallen and I can’t get up!” people are looking for a professional and dependable candidate to fill the Marketing Project Manager position. This ...
  • 4 Days Ago
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A
Clinical Services Manager
  • American Medical Response
  • Burlingame, CA FULL_TIME
  • SAN MATEO COUNTYBurlingame, CAClinical Services ManagerExempt POSITION SUMMARY: Under general direction, oversees Clinical and Education Services activities for the Operation. Represents AMR to local ...
  • 12 Days Ago
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Territory Sales Manager
  • Global Medical Response
  • Burbank, CA FULL_TIME
  • Territory Sales ManagerLocation: Hybrid (5% Remote and 95% Onsite Meeting with Clients)Candidate must live within 50 to 75 miles of Burbank, CaliforniaAnnual Salary Range: $35,000 - $180,000 | Uncappe...
  • 25 Days Ago
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Clinical Services Manager
  • Global Medical Response
  • Burlingame, CA FULL_TIME
  • SAN MATEO COUNTYBurlingame, CA Clinical Services ManagerExempt POSITION SUMMARY: Under general direction, oversees Clinical and Education Services activities for the Operation. Represents AMR to local...
  • 2 Months Ago
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Executive Response Manager jobs at Popular Companies

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President & Chief Executive Officer
  • Boys & Girls Club of San Marcos
  • San Marcos, CA
  • What We Do We empower kids to lead healthy, productive lives through our focus on three key areas: 1) Providing safe and...
  • 6/12/2024 12:00:00 AM
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Chief Executive Officer
  • First Source Federal Credit Union
  • New Hartford, NY
  • First Source Credit Union strives to help you Live Smarter by making good financial decisions. Through financial educati...
  • 6/12/2024 12:00:00 AM
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President & Chief Executive Officer
  • National Park Foundation
  • Washington, DC
  • The National Park Foundation Board is seeking a visionary leader who can take NPF to the next level. The successful cand...
  • 6/11/2024 12:00:00 AM
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President & Chief Executive Officer
  • Vermont Public
  • Colchester, VT
  • President & Chief Executive Officer About Vermont Public Vermont Public is one of the most vibrant, trusted, and expansi...
  • 6/11/2024 12:00:00 AM
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President and Chief Executive Officer
  • Korn Ferry Executive Search
  • Washington, DC
  • Position President and Chief Executive Officer Company National Association of ACOs (NAACOS) Location Washington, D.C. R...
  • 6/10/2024 12:00:00 AM
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President / Chief Executive Officer
  • The Moran Company
  • Warwick, RI
  • President / Chief Executive Officer Thrive Behavioral Health Warwick, Rhode Island The Moran Company is pleased to partn...
  • 6/9/2024 12:00:00 AM
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President/Chief Executive Officer
  • Thrive Behavioral Health
  • Warwick, RI
  • Job Details Job Location Warwick, RI Description President/Chief Executive Officer Thrive Behavioral Health Warwick, Rho...
  • 6/9/2024 12:00:00 AM
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President and Chief Executive Officer
  • Port of San Diego, CA
  • San Diego, CA
  • Salary: $350,000.00 - $425,000.00 Annually Location : Port of San Diego, CA Job Type: Full-time Job Number: FY23/24 #CEO...
  • 6/8/2024 12:00:00 AM
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About California

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Response Manager jobs
$93,596 to $151,371

Most Popular Cities in California for Executive Response Manager Jobs

What does an Executive Response Manager do?

Executive Response Manager in Medford, OR
Post an enquiry and get instant responses from institutes and best Coaching Classes in your city.
January 27, 2020
Executive Response Manager in Long Beach, CA
Response, an Aspen-based nonprofit agency that supports victims of domestic violence and sexual assault, has named Shannon Meyer of Carbondale as its new executive director.
February 10, 2020
Executive Response Manager in Saginaw, MI
The more swiftly, and accurately, the organization can determine what happened, and to what extent, the more swiftly the remediation can be conducted and the more intelligent the rest of the response including, if necessary, the public announcement.
December 29, 2019