Enrollment & Billing Representative jobs in New Hampshire

Description

Join the premier Lawn Care provider in New England and work with a team that is dedicated to providing superior service and an unparalleled experience to customers throughout Maine, Massachusetts, and New Hampshire. As the leading Lawn Care Provider in New England, we take pride in delivering exceptional service and fostering an unparalleled experience for both our valued customers and team members.

We are looking for a Seasonal Part-Time Billing Representative (25 to 30 hours per week) who brings to the team an Energetic personality, with a demonstrated ability to engage and communicate with customers in a service-oriented setting.

Why Choose Mainely Grass?

• Superior Service: Be part of a team dedicated to providing best-in-class Lawn Care services.
• Expansive Reach: Join us in serving customers throughout Maine, Massachusetts, and New Hampshire.
• Growth Opportunities: Thrive in an environment that encourages personal and professional development.

Responsibilities Include

• Customer Service tasks such as maintaining up-to-date account information, and billing and payment processing
• Address any inquiries related to customer billing and resolve them efficiently.
• Identify and proactively look for solutions to correct customer concerns and issues
• Responsible for maintaining a high level of professionalism and empathy with customers
• Excellent communication skills (verbal and written).
• Self-motivated with excellent organizational, time-management, and problem-solving skills.
• Willingness to learn.
• The ability to work both independently and within a team environment.
• The ideal candidate will have experience operating and navigating CRM/ERP systems (Hubspot, Workwave preferred but not necessary)
• Other duties as assigned

Position starting pay is $18.00 per hour (25 to 30 hours per week)

Requirements

• Excellent communication skills (verbal and written).
• Self-motivated with excellent organizational, time-management, and problem-solving skills.
• Willingness to learn.
• The ability to work both independently and within a team environment
• Strong attention to detail
• The ability to be resourceful, analytical, adaptable, and organized with the ability to build relationships with our customers.
• The ideal candidate will have experience operating and navigating CRM/ERP systems (Hubspot, Workwave preferred but not necessary).

Benefits

• PTO
• Holiday Pay
• Competitive Compensation