Employee Health Services Manager jobs in Wisconsin
Employee Health Services Manager is responsible for managing the employee health service functions of the organization. Administers healthcare program operations and supervises subordinate staff. Being an Employee Health Services Manager ensures that all medical records are kept in a manner compliant with appropriate policies and procedures. May be responsible for administering employee physicals, injury related diagnoses, or other types of referrals according to OSHA regulations. Additionally, Employee Health Services Manager may provide consultation regarding workers' compensation, infection control or other employee health related issues. Typically requires a bachelor's degree. Typically reports to a director or head of a unit/department. Typically requires a registered nurse. The Employee Health Services Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Employee Health Services Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Employee Health Services Manager jobs
Client Services Manager
- Employee Benefits Corporation
-
Wisconsin Rapids, WI
FULL_TIME
-
Position Summary:
Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account Representatives, who are responsible for client relationship management.
This person may work in our Middleton, WI office, or be partially remote, depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office as well as available as needed for onboarding Client Services team members and other team meetings. In office requirements are not expected to exceed more than a few times a month, and some months may not be required to be in office at all and may work entirely remotely if desired.
Responsibilities Include:- Oversee the day-to-day operations of the Client Services team
- Establish, promote and foster a work environment that empowers employees and focuses on continuous improvement, customer centricity and collaboration
- Address customer service issues in a professional manner utilizing diplomacy and tact
- Coordinate workflow with other departments as needed during peak activity periods
- Track, monitor and report key operational performance measures as defined jointly with the Customer Experience Director
- Establish and maintain work schedules (e.g., staff hours, PTO), identify resource needs (including overtime), review needs with Client Experience Director, and allocate resources accordingly
- Proactively manage CRM database, ensuring the documentation of each customer interaction and action item by assigned staff in a compliant manner and in adherence to department standards
- Contribute toward enhancing client experience and process and product improvement through observation, trend identification and customer feedback
- Provide ongoing and timely performance feedback to team and complete written annual performance evaluations
- Recommend and assist in the development and implementation of company and departmental goals and objectives
- Bachelor’s degree in business or related discipline; may be substituted with four years directly related work experience
- Minimum two years prior supervisory experienced to include completing performance appraisals, setting expectations, providing feedback and developing employees
- Minimum five years’ experience in customer-centric role
- Strong presentation and meeting facilitation skills
- Demonstrated success navigating and managing complex and escalated customer issues
- Proven strong organizational skills coupled with excellent multitasking abilities
- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
- Demonstrated experience in de-escalating client issues
- Strong attention to detail and critical thinking skills to help manage difficult situations
- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization
- Demonstrated ability to maintain a positive, empathetic, and professional attitude internally and externally
- Demonstrated experience coordinating activities and tasks of a variety of resources toward a specific business goal
- Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
- Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application
- Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Basic proficiency with Microsoft PowerPoint
- Demonstrated familiarity with electronic meeting facilitation tools
- Previous experience working with a Customer Relationship Management system (CRM)
- Ability and willingness to travel (1-2 times a quarter) to an outside client, meeting or conference during workday
- Possession of valid State Driver’s License and access to reliable transportation
- Subject matter expert in Employee Benefits Corporation’s product offerings or equivalent experience in the health care industry
- Previous experience managing others
- Previous experience training others
- Certificate in Flexible Compensation (CFC) designation
- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services.
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445. - 10 Days Ago
Client Services Manager
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account...
- 15 Days Ago
Manager of Employee Services
- Koch Global Services
-
Green, WI
FULL_TIME
- Your Job The Koch Enterprise Services team is hiring a Manager, Employee Services who is passionate about our Principle Based Management (PBM) culture, developing talent, and driving continuous improv...
- 30 Days Ago
Office Assistant – Employee Health Services
- UW Health
-
Madison, WI
FULL_TIME
- Work Schedule100% FTE, day shift. Typical schedule is Monday - Friday between the hours of 7:00AM - 4:30PM. Hours may vary based on the operational needs of the department. Be part of something remark...
- 14 Days Ago
Office Assistant - Employee Health Services
- UW Health
-
Madison, WI
FULL_TIME
- Work Schedule: 100% FTE, day shift. This is a temporary position. Typical schedule is Monday - Friday between the hours of 7:00AM - 4:30PM. Hours may vary based on the operational needs of the departm...
- 25 Days Ago
Registered Nurse - Employee Health Services
- Mayo Clinic School of Health Sciences
-
Eau Claire, WI
FULL_TIME
- CityEau ClaireStateWIRemoteNoDepartmentNursingWhy Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to pu...
- 11 Days Ago
Employee Health Services Manager jobs at Popular Companies
Health Services Manager
- UMOS
-
Donna, TX
- Apply Now and complete an official UMOS application to be considered at UMOS.org. Resumes alone are not accepted. Health...
- 6/12/2024 12:00:00 AM
Remote Clinical Health Service Manager
- CareMed
-
Lexington, KY
- CareMed - Responsible for overseeing all Nurse Practitioners in the designated region. Serves as liaison between staff a...
- 6/12/2024 12:00:00 AM
Manager: Behavioral Health Services (Managed Care Organization)
- The HealthCare Initiative
-
- THE HEALTHCARE INITIATIVE Where Talent Meets Opportunity Manager: Behavioral Health Services (Managed Care Organization)...
- 6/12/2024 12:00:00 AM
Adjunct Instructor - Health Service Management
- Berkeley College
-
New York, NY
- Berkeley College is seeking highly qualified and motivated instructors to teach Health Services Management courses and t...
- 6/11/2024 12:00:00 AM
Health Services Management
- Air Force
-
Houston, TX
- It takes more than doctors and nurses to keep our Air Force medical facilities up and running. Responsible for handling ...
- 6/10/2024 12:00:00 AM
Adjunct Health Care Management/Health Services Management (On-Line Only)
- Indian River State College
-
Port Saint Lucie, FL
- Job Description QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS: * Master's degree from an accredited institution in He...
- 6/8/2024 12:00:00 AM
Tenure Track Assistant Professor, Health Services Management
- North Carolina Agricultural & Technical State University
-
Greensboro, NC
- The Health Services Management program at North Carolina Agricultural and Technical State University invites application...
- 6/8/2024 12:00:00 AM
Health Services Manager (RN Supervisor) Terre Haute & Elkhart IN
- Mosaic
-
Terre Haute, IN
- If making a positive impact in the lives of others is on your to-do list, you'll love working with a team that puts peop...
- 4/24/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Employee Health Services Manager jobs
$122,712 to $163,891
Most Popular Cities in Wisconsin for Employee Health Services Manager Jobs
What does an Employee Health Services Manager do?
Employee Health Services Manager in Albany, GA
In Canada, approximately 40% of disability claims and sick leave are primarily due to mental health issues, with depression and anxiety being the most prevalent.Footnote.
January 03, 2020
Employee Health Services Manager in Oakland, CA
Employees eligible for medical and dental insurance enroll at the time of initial employment.
January 27, 2020
Employee Assistance Services (EAS) is housed within Health Canada.
December 12, 2019
Employee Health Services Manager in Lowell, MA
It supports federal departments with their workplace wellness initiatives, including the provision of Employee Assistance Program (EAP), Trauma, and post-incident support.
December 07, 2019