Customer Success Coach jobs in the United States

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Customer Success Executive
  • Wellness Coach
  • San Diego, CA FULL_TIME
  • About Us:

    Wellness Coach is a global wellness platform that inspires and engages workforces through personalized wellness offerings. We offer Challenges, Coaching, Rewards, Next Generation EAP, and Weight Management to support mental and physical health. Our high-impact solutions integrate with MS Teams, Slack, and Zoom to enhance engagement, accessibility, and productivity, fostering a healthier workforce. Join us today as we embark on creating a healthier and happier workforce.


    We are backed by Softbank NY, Zoom Ventures and Accomplice. 


    Description:

    As a Customer Success Executive, you will help manage employer relationships from launch through contract renewal. You will drive product adoption and engagement, and over time client retention and growth. You partner closely with HR executives and business leaders, serving as product expert, strategic consultant, and wellness champion.


    This role reports to executive leadership. Ideal candidates have prior experience in driving success with client relationships, and are comfortable analyzing data and using it to make strategic and consultative recommendations. We're looking for someone that has a passion for impacting people’s lives in a positive way. 


    Responsibilities:

    • Cultivates strong relationships with key clients and internal & external partners to deliver advanced quality service
    • Consults with clients and other partners to identify opportunities to enhance the Wellness Coach service experience within the customer’s organization 
    • Maintains an advanced working knowledge of Wellness Coach products, as well as industry practices and procedures
    • Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and growth
    • Ensure that all client contractual obligations are being met while communicating any contractual risks to appropriate Wellness Coach team
    • Effectively communicate product roadmap and engagement solutions to clients with passion and excitement
    • Work with marketing to develop promotions and competitions for each assigned account to positively influence program participation and engagement
    • Responds to and resolves routine client requests and questions


    Requirements:


    • Excellent interpersonal and writing skills
    • BA degree coupled with 5 or more years of experience in account management or related customer service position. A plus if experience was selling to HR leaders or clients within the B2B tech, learning & development, and/or employer benefit space
    • Strong organizational skills and detail orientation
    • A high level of professionalism and positive work behavior
    • Self-directed and proven ability to work independently
    • Knowledge of HubSpot preferred
    • A sincere interest in and empathy for your customers and co-workers
    • Passion for our mission and understanding of the healthcare/benefits space


    Wellness Coach is dedicated to diversity and inclusion and is proud to be an equal opportunity employer. We welcome all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

  • 1 Month Ago

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Customer Success Specialist
  • Wellness Coach
  • San Diego, CA FULL_TIME
  • About Us:Wellness Coach is a global wellness platform that inspires and engages workforces through personalized wellness offerings. We offer Challenges, Coaching, Rewards, Next Generation EAP, and Wei...
  • 15 Days Ago

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Sales Associate/Customer Service
  • Coach
  • Elizabeth, NJ FULL_TIME
  • Please Apply @Careers.tapestry.com/coachWe are currently seeking Associates to work at The Mills at Jersey Gardens store in Elizabeth, NJ.The successful individual will leverage their proficiency in S...
  • 18 Days Ago

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Director of Engineering
  • Customer Success Builders LLC
  • Lakeland, TN FULL_TIME
  • About the Role:We are seeking an experienced and visionary Director of Electrical Engineering to join our senior leadership team in Lakeland, Tennessee. The ideal candidate will have a strong backgrou...
  • 1 Month Ago

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Certified Public Accountant (CPA)
  • Customer Success Builders LLC
  • Tampa, FL FULL_TIME
  • Job Description: We are seeking an experienced and dynamic Certified Public Accountant (CPA) to join our dedicated team in Tampa Bay. Our firm provides comprehensive tax, accounting, and business advi...
  • 18 Days Ago

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Success & Life Coach - Remote
  • Ignite Your Success
  • Dallas, TX OTHER
  • A career that is as rewarding as it is flexible!Are you passionate about life coaching and eager to empower others to lead more fulfilling lives?Are you searching for a career that offers renewed purp...
  • 23 Days Ago

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Cybersecurity Project Manager
  • NiSource Careers
  • Columbus, OH
  • Description Cybersecurity Project Manager Full Time Perm Way of Work:hybrid Salary Range:$107,000 - $160,500 plus annual...
  • 10/31/2024 12:00:00 AM

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Assistant Manager
  • Duchess
  • Columbus, OH
  • SUMMARY: The Assistant Manager is responsible for providing leadership and motivation of all site personnel and ensuring...
  • 10/31/2024 12:00:00 AM

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Charge Nurse - RN or LPN
  • Ohio Living
  • Columbus, OH
  • Overview: Nursing is your passion. Caring for others is your mission. Youre a nurse. Loving, caring, and nurturing to th...
  • 10/30/2024 12:00:00 AM

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Director of Human Resources
  • CAPA
  • Columbus, OH
  • About Us Our Mission CAPA enriches lives by cultivating and nurturing the arts, spreading an appreciation that can be fe...
  • 10/30/2024 12:00:00 AM

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Senior or Lead Auditor (hybrid)
  • NiSource Careers
  • Columbus, OH
  • Description Lead Auditor Looking for an opportunity with exposure to many company business processes and leaders? Are yo...
  • 10/30/2024 12:00:00 AM

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GMP Plant Manager - Columbus, OH
  • Acloche Staffing
  • Columbus, OH
  • Job Description Job Title: Plant Manager Location: Columbus, Ohio Must have 10+ years of related experice in a Plant or ...
  • 10/30/2024 12:00:00 AM

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Safety Specialist
  • NiSource Careers
  • Columbus, OH
  • Description Job Family: Safety Specialist Job Codes:104943 Job Summary The Safety Program Specialist is responsible to a...
  • 10/30/2024 12:00:00 AM

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Senior Restaurant Manager
  • Makeready LLC
  • Columbus, OH
  • The Junto is a modern-day embodiment of Ben Franklin and his club of the same name. His "club for mutual improvement" br...
  • 10/30/2024 12:00:00 AM

Income Estimation for Customer Success Coach jobs
$60,016 to $117,327

Career Path for Customer Success Coach