Customer Service Trainer jobs in Indiana

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

L
Customer Service Office Staff
  • Lenders Recovery Service, LLC
  • Indianapolis, IN FULL_TIME
  • We are a growing Indianapolis based, veteran owned repossession company in search of a highly motivated, organized person to help support our office.

    Responsibilities

    • Greet Clients warmly and answer phones
    • Assist the office in filing duties
    • Perform basic bookkeeping duties
    • Perform data entry (License plates, Voluntary updates for clients)
    • Operate copy, scanning and mailing equipment
    • Demonstrate friendly and cooperative attitude and maintain high level of customer care
    • Scan and upload documents into our systems
    • Accepting accounts in our operating systems
    • Maintain all reporting documentation and logs and, pay attention to detail
    • Perform other duties assigned and take part in cross-training
    • Operate copy, scanning and mailing equipment
    • Ability to learn and manage software/programs related to the repossession industry
    • After hours phone rotation with rest of staff


    Requirements And Skills

    • Proficiency in Microsoft Office Suite and Outlook
    • Hands-on experience with office equipment (e.g. fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Customer service attitude
    • High school degree; additional certification in Office Management is a plus


    Not required but a bonus skill: Knowledge of Repossession industry and associated software/programs such as RDN, Clearplan, Cleardata, Recovery Connect, ALS

    Background check and drug screening may be required

    Pay: $15/ hour. At 6 months you will be eligible for a raise of up to $1 an hour with a $500 retention bonus. At 1 Year, you will be eligible for up to an additional $1 an hour.

    Additional Information: Company paid Life insurance, Simple IRA match, Health Insurance options, Paid time off
  • 2 Days Ago

B
Customer Service Specialist
  • Becht-Givens - Service Experts
  • Jeffersonville, IN FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 2 Days Ago

S
Customer Service Specialist
  • Service Experts - Cook-Elkhart
  • Elkhart, IN PART_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 9 Days Ago

S
Customer Service Specialist
  • Service Experts - Broad Ripple
  • Indianapolis, IN FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 11 Days Ago

V
Customer Service Wheel Service Technical Product Consultant
  • Vehicle Service Group LLC
  • Madison, IN FULL_TIME
  • Part of Dover Corporation's Engineered Systems segment, Vehicle Service Group (VSG) is a strong, diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifti...
  • 15 Days Ago

L
Administrative Assistant /Customer Service Representative
  • Legacy Service Partners
  • Cedar, IN FULL_TIME
  • About Illiana Heating & Air:Illiana Heating & Air is a leading HVAC service provider, offering high-quality heating, air conditioning and indoor air quality solutions in Cedar Lake & surrounding areas...
  • 24 Days Ago

T
Traveling Customer Service Trainer
  • TEKsystems
  • Canton, OH
  • **Must be open to 90% travel** *Description:* Monday-Friday Training: First two weeks will be classroom based training o...
  • 6/2/2024 12:00:00 AM

M
Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau
  • Troy, MI
  • Agency Customer Service Representative/Trainer US-MI-Troy Job ID: 2024-4427 Type: Regular Full-Time # of Openings: 1 Cat...
  • 6/2/2024 12:00:00 AM

M
Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau Family of Companies
  • Troy, MI
  • OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
  • 6/2/2024 12:00:00 AM

M
Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau
  • Lansing, MI
  • Agency Customer Service Representative/Trainer US-MI-Lansing Job ID: 2024-4478 Type: Regular Full-Time # of Openings: 1 ...
  • 6/2/2024 12:00:00 AM

F
Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 6/1/2024 12:00:00 AM

S
Base Customer Service Trainer
  • Sheltair Aviation
  • Panama City, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001639 Showing 1 lo...
  • 5/31/2024 12:00:00 AM

S
Base Customer Service Trainer
  • Sheltair Aviation
  • Tampa, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001642 Showing 1 lo...
  • 5/30/2024 12:00:00 AM

E
Customer Service Trainer
  • Empire Concepts Llc
  • Dallas, TX
  • Job Description Job Description Looking for an opportunity to work somewhere that rewards your work and talents? Look no...
  • 5/29/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,776 to $67,719

Customer Service Trainer in Milwaukee, WI
You might start by reviewing the ATD Competency Model, which outlines the various knowledge and skills a trainer might know about.
January 14, 2020
Customer Service Trainer in Shreveport, LA
Design quality score card programs and maintain feedback mechanism for all field services.
February 02, 2020
Customer Service Trainer in Jacksonville, FL
Average Customer Service Trainer Salary Across the U.S.
November 29, 2019