Customer Service Supervisor jobs in California

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service Floater,
  • Customer Service Floater
  • San Diego, CA FULL_TIME
  • As a Customer Service Floater, you will support copy/print production, scan documents, sort and handle mail, help with receptionist back-up duties like answer the phone, conference room set-up and file services. Will cover accounts in a 30-miles radio from San Diego (the position’s location changes weekly and bi-weekly).

    Qualifications:

    • High School Diploma or equivalent.
    • 1 year of related work experience (customer service, office, etc).
    • Valid driver’s license and personal vehicle.

    Job Type: Full-time (1 shift).

    Pay range: $18 - $22/ hr.

    Benefits:

    • 401k.
    • Career growth opportunities.
    • On-the-job training.
    • $225 monthly bonus.
    • Gas Reimbursement.
    • Millage.
    • Dental insurance.
    • Health insurance.
    • Health savings account.
    • Flexible Spending Account investments.
    • Team member tuition assistance programs.
    • Life insurance.
    • Paid Time Off.

    Schedule:

    • Shift: Monday to Friday 8h-shift (hours can vary from 7am-7pm).

    Duties:

    • Scanning and /or imaging documents.
    • Distribute office supplies and mail.
    • Shipping and receiving documents and supplies.
    • Making copies as needed.
    • Organize documents in folders and filling.
    • Perform other duties as assigned.

    Job Type: Full-time

    Pay: $18.00 - $22.00 per hour

    Expected hours: No more than 40 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • On-the-job training
    • Paid time off
    • Vision insurance

    Experience level:

    • 11 years
    • 1 year
    • 2 years
    • 3 years
    • 5 years
    • 7 years

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Application Question(s):

    • Is the pay range in line with your salary expectations? (if not please specify)
    • Do you have a driver’s license and personal vehicle? (We provide gas reimbursement and milage)
    • Are you vaccinated for Covid-19?

    Willingness to travel:

    • 75% (Required)

    Work Location: In person

  • Just Posted

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Customer Service Supervisor (2B.24)
  • Bear Valley Electric Service, Inc.
  • Big Bear, CA FULL_TIME
  • THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it eac...
  • 25 Days Ago

W
Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Shafter, CA PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home in Bakersfield! Now hiring part-time staff until July 2024 Why you and why us? Who are our Customer Service Representatives? They...
  • 13 Days Ago

S
Shift supervisor
  • Shift Supervisor
  • Palm Springs, CA FULL_TIME
  • Title Shift Supervisor Category Food & Beverage Description Shift Supervisor Job Description Fisherman's Market & Grill Family of Restaurants To achieve your success and growth you will be held respon...
  • 24 Days Ago

H
Customer service supervisor
  • HomeGoods
  • Gilroy, CA FULL_TIME
  • JOB DESCRIPTION Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like ho...
  • 3 Days Ago

B
Customer service supervisor
  • Best Buy
  • San Juan Capistrano, CA FULL_TIME
  • The Supervisor, Customer Service - Pac Sales is responsible for all aspects of the front counter operations at an individual store level. This includes cash handling, daily paperwork, Alerts and Qs ma...
  • 3 Days Ago

F
Customer Service Supervisor
  • Floor & Decor
  • Littleton, CO
  • Pay Range $18.60 - $25.70 PURPOSE This position is responsible for the creative workflow process for cashiering, handlin...
  • 6/12/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor Holdings, Inc.
  • Huntsville, AL
  • PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, perform...
  • 6/11/2024 12:00:00 AM

E
Customer Service Supervisor
  • Empire Auto Parts
  • Totowa, NJ
  • Job Summary: The Customer Service Supervisor is a key link between the company and its customer base of collision repair...
  • 6/9/2024 12:00:00 AM

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Customer Service Supervisor
  • McKesson Corporation
  • Fort Worth, TX
  • Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you i...
  • 6/9/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • Sacramento, CA
  • Pay Range $16.50 - $24.70 PURPOSE This position is responsible for the creative workflow process for cashiering, handlin...
  • 6/9/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • Mesquite, TX
  • PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, perform...
  • 6/9/2024 12:00:00 AM

F
Customer Service Supervisor
  • Floor & Decor
  • Salt Lake City, UT
  • ** Customer Service Supervisor** * Salt Lake City, Utah, 84115 PURPOSE This position is responsible for the creative wor...
  • 6/9/2024 12:00:00 AM

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Retail Customer Service Supervisor
  • PetSmart
  • Dubuque, IA
  • PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM! Retail Customer Service Supervisor About Life at ...
  • 3/4/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$77,462 to $103,498

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Let's find out what skills a Customer Service Supervisor actually needs in order to be successful in the workplace.
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Supervisors are sometimes responsible for staffing levels and may be involved in the recruiting and interviewing of customer service team members.
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