Customer Service Director jobs in California

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Floater,
  • Customer Service Floater
  • San Diego, CA FULL_TIME
  • As a Customer Service Floater, you will support copy/print production, scan documents, sort and handle mail, help with receptionist back-up duties like answer the phone, conference room set-up and file services. Will cover accounts in a 30-miles radio from San Diego (the position’s location changes weekly and bi-weekly).

    Qualifications:

    • High School Diploma or equivalent.
    • 1 year of related work experience (customer service, office, etc).
    • Valid driver’s license and personal vehicle.

    Job Type: Full-time (1 shift).

    Pay range: $18 - $22/ hr.

    Benefits:

    • 401k.
    • Career growth opportunities.
    • On-the-job training.
    • $225 monthly bonus.
    • Gas Reimbursement.
    • Millage.
    • Dental insurance.
    • Health insurance.
    • Health savings account.
    • Flexible Spending Account investments.
    • Team member tuition assistance programs.
    • Life insurance.
    • Paid Time Off.

    Schedule:

    • Shift: Monday to Friday 8h-shift (hours can vary from 7am-7pm).

    Duties:

    • Scanning and /or imaging documents.
    • Distribute office supplies and mail.
    • Shipping and receiving documents and supplies.
    • Making copies as needed.
    • Organize documents in folders and filling.
    • Perform other duties as assigned.

    Job Type: Full-time

    Pay: $18.00 - $22.00 per hour

    Expected hours: No more than 40 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • On-the-job training
    • Paid time off
    • Vision insurance

    Experience level:

    • 11 years
    • 1 year
    • 2 years
    • 3 years
    • 5 years
    • 7 years

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person
    • Office

    Application Question(s):

    • Is the pay range in line with your salary expectations? (if not please specify)
    • Do you have a driver’s license and personal vehicle? (We provide gas reimbursement and milage)
    • Are you vaccinated for Covid-19?

    Willingness to travel:

    • 75% (Required)

    Work Location: In person

  • Just Posted

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Shafter, CA PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home in Bakersfield! Now hiring part-time staff until July 2024 Why you and why us? Who are our Customer Service Representatives? They...
  • 13 Days Ago

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Customer Service Director
  • WSP Global
  • San Francisco, CA FULL_TIME
  • This Opportunity WSP in the US is initiating a search for a Customer Service Director based out of our San Francisco, California office. Primary responsibilities include overseeing all activities of o...
  • 1 Day Ago

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Director of Customer Service
  • Staffmark Group
  • City of Industry, CA FULL_TIME
  • Get your foot in the door on this outstanding opportunity! At Staffmark, we have partnered with a company that specializes in luxury home décor. Plug into the team of highly motivated individuals as a...
  • 11 Days Ago

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Assistant Director, Customer Service
  • University of California - Riverside
  • Oakland, CA FULL_TIME
  • Under the direction of the Associate Director, the Assistant Director of Customer Service applies professional training and experience to supervise the fiscal operations, student employment processing...
  • 16 Days Ago

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Director of Customer Service
  • Ardmore Home Design
  • City of Industry, CA FULL_TIME
  • Description About the CompanyArdmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and pro...
  • 18 Days Ago

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Client Services Director
  • Launch Consulting Group
  • Chicago, IL
  • Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their...
  • 6/12/2024 12:00:00 AM

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Director of Client Services
  • Direct Agents
  • New York, NY
  • As an Account Director, you'll make an impact as a leader on our Client Services team, including client management, paid...
  • 6/12/2024 12:00:00 AM

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Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 6/11/2024 12:00:00 AM

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Customer Service Director
  • Shop LC
  • Austin, TX
  • CUSTOMER SERVICE DIRECTOR Shop LC is seeking an experienced and dynamic individual to join our team as a Customer Servic...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Dallas, TX
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Military Recruitment
  • Wichita, KS
  • POSITION OVERVIEW: MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property...
  • 6/8/2024 12:00:00 AM

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Insurance Call Center Customer Service Director
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: P...
  • 6/8/2024 12:00:00 AM

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Director of Client Services
  • Forum Group Connecticut, LLC
  • Darien, CT
  • Client Services Director needed for Startup FinTech Investment Platform in Norwalk, CT. Our client provides a one of a k...
  • 6/8/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$189,820 to $264,705

Customer Service Director in Saint Louis, MO
Over the years Comcast has provided some of the greatest customer service blunders the Internet has ever seen.
February 01, 2020
Customer Service Director in Battle Creek, MI
After completing this project, Steve joined South East Water as Customer Service Director.
February 11, 2020
Customer Service Director in La Crosse, WI
All of our subscriptions have refund policies; this gives our customers a chance try out our subscriptions for a period of time at no risk and receive a refund.
November 30, 2019