Customer Retention Supervisor jobs in South Dakota
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Customer Retention Specialist (REMOTE)
- FeyerAssociatesOnline
-
Rapid, SD
FULL_TIME
-
We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satisfaction and fostering long-term relationships with our clientele. This remote position offers the opportunity to work with a diverse range of vendors, enjoy travel perks, and access unlimited training opportunities. Candidates from the USA, Australia, and Mexico are encouraged to apply for this position.
Responsibilities:- Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner
- Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction
- Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements
- Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey
- Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention
- Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences
- Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies
- Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values
- Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico
- Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks
- Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity
- Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace
- Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals
- A passion for travel and a deep understanding of the value of fostering long-term customer relationships
- A commitment to continuous learning and staying updated with customer relationship management best practices
- Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry
- Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies
- Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace
- Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers
- Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role
- This is a business opportunity and is commission based
If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply.
Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.
Powered by JazzHR
DD4ashToCQ - 3 Days Ago
Customer Retention Specialist (REMOTE)
- FeyerAssociates INC
-
Rapid, SD
FULL_TIME
- We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satis...
- 4 Days Ago
Life- Customer Retention Consultant
- Sammons Financial Group Companies
-
Sioux Falls, SD
FULL_TIME
- What to expect as a Life- Customer Retention Consultant: Utilize phone and written communication to retain the existing annuity/life policy owner base through an on-going program of communication with...
- 18 Days Ago
Bilingual Customer Retention Representative - Remote
- First PREMIER Bank/PREMIER Bankcard
-
Dakota, SD
FULL_TIME
- 65e0e4d9-8461-4b81-9c05-e4894952d5e8Location: Dakota Dunes, SDShift: Evenings, WeekendsJob Status: Full-Time and Part-TimePay: $15.00-$17.50/hour starting, additional monthly incentives availableCompa...
- 5 Days Ago
Bilingual Customer Retention Representative - Remote
- First PREMIER Bank/PREMIER Bankcard
-
Watertown, SD
FULL_TIME
- 44da1776-44bc-4cbe-ace9-40a780d78125Location: Watertown, SDShift: Evenings, WeekendsJob Status: Full-TimePay: $15.00-$17.50/hour starting, additional monthly incentives availableCompany: PREMIER Bankc...
- 6 Days Ago
Customer service supervisor
- Unifi
-
Sioux Falls, SD
FULL_TIME
- Benefits Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines Competitive pay with daily access to earned wages Paid holidays and paid time off 401k company m...
- 3 Days Ago
Customer Retention Supervisor jobs at Popular Companies
Academic Success & Retention Coordinator
- Access Dubuque
-
Dubuque, IA
- Academic Success & Retention Coordinator **Loras College** 1 Positions ID: 05.17.24 Posted On 05/17/2024 **Job Overview*...
- 6/12/2024 12:00:00 AM
Electronic Record Retention Coordinators: CDS SA NOW HIRING
- CDS in Texas
-
San Antonio, TX
- Job Description Job Description Hiring AA Record Retention (E-REC) Coordinators in San Antonio 78201 $15-$17 Monday – Fr...
- 6/12/2024 12:00:00 AM
WIC Outreach/Retention Supervisor
- Adelante
-
Phoenix, AZ
- WIC Outreach/Retention Supervisor Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Posit...
- 6/11/2024 12:00:00 AM
Student Athlete Development and Retention Coordinator
- University of Southern Indiana
-
Evansville, IN
- Title: Student Athlete Development and Retention Coordinator Division: President's Office Department: Athletics FLSA Sta...
- 6/11/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 6/8/2024 12:00:00 AM
Student Experience and Retention Coordinator
- University of Maryland Eastern Shore
-
Princess Anne, MD
- Position Title Student Experience and Retention Coordinator Job Type Staff Position Information The School of Pharmacy i...
- 6/8/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 6/8/2024 12:00:00 AM
Retention Specialist - Rolla
- East Central College
-
Rolla, MO
- East Central College has opening for a full-time Retention Specialist at the Rolla location responsible for providing re...
- 6/8/2024 12:00:00 AM
About South Dakota
South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Native American tribes, who compose a large portion of the population and historically dominated the territory. South Dakota is the seventeenth largest by area, but the fifth smallest by population and the 5th least densely populated of the 50 United States. As the southern part of the former Dakota Territory, South Dakota became a state on November 2, 1889, simultaneously with North Dakota. Pierre is the state capital and Sioux Falls, with a populat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$53,835 to $77,291
Most Popular Cities in South Dakota for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020