Customer Insights Analyst jobs in North Carolina

Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Strategy Analyst
  • Triangle Insights
  • Durham, NC FULL_TIME
  • Analysts are charged with assisting in the execution of key project activities for our clients, focused in life sciences commercial strategy. Working closely with Partners, Managers, and Consultants, Analysts will be responsible for developing the supporting analysis from which project recommendations and conclusions are based. 

    Anticipated Start Date:

    • Flexible start dates are available throughout the end of 2024 and will be discussed per candidate.

    Responsibilities include:

    • Assisting with day-to-day project activities such as primary and secondary market research.
    • Synthesizing key findings from market research in a concise manner.
    • Creating client deliverables in PowerPoint and/or Excel format.
    • Supporting project management activities such as coordinating internal and client meetings.
    • Participating in the creation of research tools that will be utilized throughout the organization.
    • Contributing to the creation of journal articles, conference presentations, and white papers.
    Recent projects our Strategy Analysts have worked on include:
    • Identification, prioritization, and product positioning of portfolio opportunities for an innovative pharmaceutical manufacturer.
    • Refinement of the five-year corporate strategic plan for a drug delivery company - encompassing an environmental scan, company case studies, and a financial valuation of potential strategic choices.
    • Development of a strategic plan to maximize the return of a recent company acquisition within the context of the client’s existing portfolio and service offerings.
    • Commercial assessment of a novel biosimilar in the US, EU5, and Japan - examining clinical requirements, regulatory feasibility, and key stakeholder receptivity to the novel product.

    Requirements:

    • Highly motivated candidates with strong critical thinking skills, keen attention to detail, proficient written and oral communication skills, and the ability to thrive in a team environment.
    • A focus on client service and delivering high-quality work output.
    • A commitment to the highest level of integrity and business ethics.
    • Intermediate-level proficiency in Microsoft PowerPoint and Excel.
    • The ability to travel on a limited basis – our staff members average less than four nights away per month.
    • Availability to work occasional nights and weekends based on project need.

    Experience & Education:

    • Bachelors or 1 - 2 year Master's degree in a science-related discipline or business field.
    • One year or more of full-time consulting experience preferred.


    The salary range for this role accounts for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets, market demand, training and experience, specific qualifications, and other business and organizational needs. A reasonable estimate of our current base salary for this role is $75k-$93k with the bonus target set at 15%.

    TIG will is unable to provide visa sponsorship at this time. 

    About Triangle Insights Group

    Established in 2013, Triangle Insights Group by Mercalis is a life sciences strategy consulting firm that provides guidance on the most critical business issues to leaders in life sciences organizations. The firm's approach combines deep knowledge of the industry across therapeutic areas and functional groups, with a dedication to creativity and disciplined critical thinking. Recommendations from Triangle Insights Group are original, relevant to the industry environment, and supported by rigorous analytics. Clients of Triangle Insights include large pharmaceutical companies, emerging biotechnology firms, diagnostics manufacturers, medical device companies, and private equity investors.

    Outside of project work, the entrepreneurial nature of the firm affords a unique opportunity for staff members to shape the future course of the company and presents opportunities for rapid career progression.

    We offer a competitive compensation package including:

    Base Salary – commensurate with qualifications and experience; reviewed for merit-based increases on a semi-annual basis.
    Performance Bonus - awarded twice per year.
    Comprehensive Insurance Benefits: medical, dental, vision, and disability.
    401(k) Plan – including employer match.
    Paid Time Off – generous PTO allocation, eight paid holidays, and office closure from Christmas Eve through New Year’s Day.

    We take immense pride in cultivating Triangle Insights into an exceptional workplace while fostering a platform for continuous career advancement. Aligned with our dynamic and collaborative corporate ethos, our workspace features engaging amenities like ping pong and foosball tables to promote breaks and facilitate social engagement among our team members. Complementing this, Triangle Insights orchestrates a variety of social, volunteer, and team-building occasions throughout the year, enriching our sense of community and shared purpose.

    Triangle Insights is headquartered in Durham NC, and has offices in San Francisco and New York City.

    Triangle Insights Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.

  • 11 Days Ago

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Marketing Customer Insights Sr Analyst
  • Lowes
  • Mooresville, NC FULL_TIME
  • Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below...
  • 6 Days Ago

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Strategy Analyst
  • Triangle Insights Group by Mercalis
  • Durham, NC FULL_TIME
  • Analysts are charged with assisting in the execution of key project activities for our clients, focused in life sciences commercial strategy. Working closely with Partners, Managers, and Consultants, ...
  • 9 Days Ago

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Associate Analytics and Insights Analyst
  • SellEthics Marketing Group
  • Matthews, NC FULL_TIME
  • Associate Analytics & Insights AnalystSellEthics Marketing Group – Matthews, NCJob SummaryThe Associate Analytics & Insights Analyst role collaborates with our sales team and clients to organize and a...
  • 8 Days Ago

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In Stock Insights Analyst III
  • Ahold Delhaize USA
  • Salisbury, NC FULL_TIME
  • Category/Area of Expertise: Procurement & Logistics Job Requisition: 395406_external_USA-NC-Salisbury Address: USA-NC-Salisbury-2110 Executive Drive Store Code: Services (5120875) ADUSA Procurement is...
  • 9 Days Ago

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Analyst II, Strategic Insights
  • Affirm
  • Raleigh, NC FULL_TIME
  • Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As an Analyst II, Strategic ...
  • 10 Days Ago

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Consumer Insights Analyst for a global automotive company in Raymond, OH
  • OSI Engineering
  • Raymond, OH
  • Join a dynamic team as a Consumer Insights Analyst at a global automotive company, where you will play a pivotal role in...
  • 9/20/2024 12:00:00 AM

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Customer Insight Analyst
  • Broadway Bank
  • San Antonio, TX
  • Position: Customer Insight Analyst | Division: Voice of the Customer WorkDays:Monday - Friday| Hours of Operation:8:00am...
  • 9/20/2024 12:00:00 AM

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Insights Analyst
  • Medecins Sans Frontieres
  • New York, NY
  • About MSF USA | Doctors Without Borders Doctors Without Borders/Mdecins Sans Frontires (MSF) is an independent internati...
  • 9/20/2024 12:00:00 AM

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Insights Analyst
  • Hiebing
  • Madison, WI
  • Hiebing is a full-service marketing agency focused on driving momentum for the brands and clients we serve. We are a cur...
  • 9/20/2024 12:00:00 AM

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Customer Insights Analyst
  • Delta Dental of Washington
  • Seattle, WA
  • We are seeking a Customer Insights Analyst to join our Customer Insights team! The analyst will be responsible for analy...
  • 9/19/2024 12:00:00 AM

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Insights Analyst
  • Hiring Now!
  • Camden, NJ
  • Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innov...
  • 9/19/2024 12:00:00 AM

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SR INSIGHTS ANALYST
  • Crossmark, Inc.
  • Goodlettsville, TN
  • Generates data-driven insights and leads clients thinking in how to action/profit from those insights. This role is inte...
  • 9/19/2024 12:00:00 AM

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Research & Insights Analyst
  • Jaguar Land Rover
  • Mahwah, NJ
  • POSITION: Research & Insights Analyst LOCATION: Mahwah, NJ Live the Exceptional With Soul. This is the singular purpose ...
  • 9/18/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$74,102 to $100,967

Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020