Company & Position Summary:
Critical Care, Pulmonary and Sleep Associates is a multispecialty private physician practice, providing Critical Care, Pulmonary and Sleep medical services to the Denver metro area for over 40 years. Our dedicated team of over 35 Board Certified Critical Care, Pulmonary and Sleep Physicians along with our skilled clinical and administrative staff exclusively serve nine Common Spirit and AdventHealth Hospital ICU’s and multiple outpatient clinic locations spanning Colorado’s front range. CCPSA’s organizational culture exemplifies excellence in patient centered care, unified teamwork, and a highly collaborative approach in all business and clinical operations. We are currently seeking an Outpatient Clinic Director to join our committed team of professionals.
The Clinic Director is an essential leadership and management role within Critical Care, Pulmonary and Sleep Associates’ administrative team. This leader is responsible for directing the management and operations of all CCPSA outpatient clinics and 25 clinic staff. The ideal candidate has extensive experience in the healthcare field, displays strong leadership and clinical competencies and has successfully implemented process and clinical improvement initiatives throughout their career. They will contribute to and lead organizational changes, improvement projects and management team efforts. The Clinic Director cultivates and supports a strong team culture and collaborative environment centered on consistently delivering exceptional patient care.
Essential Responsibilities:
- Promote the CCPSA culture of team collaboration, while identifying and implementing opportunities to enhance the shared values of the group.
- Oversee management of the day-to-day operations within the clinics, clinic staff, and clinic managers.
- Build strong, positive communication with all clinical staff, including Physicians, APPs, Registered Nurses, Respiratory Therapists, Medical Assistants, Health Information Specialists and Patient Care Coordinators to positively impact our patients experience and increase the success of the practice.
- Oversee training, development and evaluation of clinic staff on an ongoing basis to ensure alignment of individual, service and practice objectives.
- Evaluate, improve and maintain approaches, programs and processes to deliver superior clinical quality and patient outcomes.
- Lead process improvement initiatives to create repeatable, consistent and quality clinic processes, while identifying and capturing opportunities for continuous growth and increased patient satisfaction.
- In coordination with CCPSA’s HR Manager, oversee clinic personnel selection and hiring according to CCPSA needs and guidelines.
- Lead internal communications, as well as regular staff and clinical operations team meetings.
- Participate in financial processes including clinic revenue and expense management, as well as growth initiatives.
- Maintain knowledge and training of and adherence to State, Federal and OSHA regulations to ensure patient and employee safety.
- This position requires approximately 30% – 40% monthly travel to CCPSA’s other outpatient clinics within the Denver-metro area.
Skills, Education and/or Work Experience Requirements:
- Bachelor’s degree required, Master’s degree preferred.
- RN or other health care degree preferred.
- Minimum of 5 years’ experience in a managerial or leadership role, with an emphasis in Healthcare a must.
- Strong and established leadership capabilities, with the ability to manage a diverse group of individuals with varying educational and experience backgrounds and job responsibilities.
- Demonstrated successes in creating excellent patient experiences and outcomes in a medical clinic setting.
- EPIC electronic health records system experience preferred but not required.
- Superior communication and interpersonal skills to effectively and professionally communicate via email, reports, presentations, business correspondence and policy and procedure materials.
- Excellent organizational and time management skills.
- Ability to work independently and meet deadlines.
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to drive between clinic locations for meetings.
- Ability to sit for extended time periods.
- Must be able to lift and carry up to 30 lbs.
- Must be able to talk, listen and speak clearly on telephone.
Compensation:
- Competitive market-based salary.
- Benefits effective date-of-hire (no waiting period).
- Comprehensive medical benefits. Company covers 80-85% percent of individual or family premium.
- Dental and vision benefits offered at no cost to the employee. Company covers 100% of individual or family premium.
- Life and AD&D benefits.
- Optional additional life & disability insurance at group discounts.
- PTO and holiday pay.
- 401k benefits with company contribution after eligibility period.
- Position reports to CCPSA’s Chief Operating Officer and Clinic Physician Leader.