Responsibilities
Kforce has a client that is seeking a Credit & Collections Analyst in Tampa, FL. Essential Duties and Responsibilities:
- Credit & Collections Analyst will maintain accurate and reliable notes in aging workflow report and CMS
- Understand benchmarks for collection goals and strive to meet or exceed goals on a weekly and monthly basis
- Confirm customer receipt of high-value invoices via email phone or through electronic submission portals and ensure payment is forthcoming in accordance to policy
- Work with internal and external customers to research and resolve outstanding issues in order to collect payment process adjustments or process credits and write-offs as applicable
- Request tax certificates as needed
- As a Credit & Collections Analyst, you will process lien wavers as applicable
- Process credit card payments and set customers up for ACH payments as needed
- Process monthly account statements
- Manage collection team emails and hotline calls
- Other duties assigned as needed
Requirements
- Demonstrate time management skills with attention to detail
- Detail oriented and capable of analyzing complex financial/operational data
- Intermediate/Advanced proficiency in PC/Microsoft applications (Excel Access Word)
- Demonstrated experience using pivot tables in Excel
- Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
- Self-starter capable of working independently and ensuring to meet deadlines
- Excellent communication and interpersonal skills both verbal and written
- Ability to balance multiple tasks with changing priorities
- Ability to exercise solid judgment with sound problem-solving and decision-making skills
- Proficiency in Microsoft Office applications (Word Excel Outlook)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.