Credit and Collections Analyst jobs in the United States

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Credit and Collections Analyst I & II
  • California Credit Union
  • Glendale, CA FULL_TIME
  • POSITION PURPOSE

    This position is responsible for performing a variety of collection department duties.  Handles outsource collection agency (SWBC) daily payment file, maintain Asset Management Department mail/email inbox, daily review of collection reports to ascertain the status of collections and balances, review for account closure and issue checks, and investigate fraudulent account activities.  Will also assists other credit & collections analyst as necessary and provide assistance to supervisor as needed. 

    ESSENTIAL FUNCTIONS AND BASIC DUTIES

    Assumes responsibility for the daily collection duties pertaining to the department

    • Review and response to nightly reports from outsource collection agency 
    • Review daily posting file from outsource collection agency to ensure all payments were posted accurately
    • Maintain all incoming mail and email to department inbox  
    • Process and post daily checks
    • Ensure accounts are closed and reimbursement checks are issued timely   
    • Review, notate, and flag Electronic Bankruptcy Notification (EBN)
    • Maintain and track all subpoena and Levy’s received in department
    • Investigate and respond to ChexSystems inquiries and disputes
    • Review FIS batch reporting and re-process failures
    • Daily and month end charge-off for share and loans 
    • Communicate with member via telephone, email, and text
    • Understanding of repossession and liquidation process of our collateral and insurance claim
    • Understanding of basic bankruptcy process

     Assumes responsibility for establishing and maintaining working relationships with members and employees. 

    •  Keep management appropriately informed of collection area activities.
    • Ensure compliance of all applicable regulations, industry standards, and internal policies (FCRA, FACTA, FCBA, CDIA, CRRG, Privacy Act, Dodd-Frank Act/UDAAP).
    • Ensure compliance of all documents related to legal issues (bankruptcies and small claims).
    • Knowledge of credit union collection policies and procedures.
    • Attends monthly collection department staff meetings.
    • Ability to meet deadlines and follow up with members and employees
    • Takes on additional projects and duties as needed

    Assumes responsibility for other related duties as required or assigned.

    •  Communicate with collection agencies, vendors and attorneys as needed.
    • Assists other team members when workloads and call volumes are high.
    • Helps with all other collection department duties as requested or assigned.

    PERFORMANCE MEASUREMENTS

    • Satisfaction completion of goals and objectives.
    • Job responsibilities are completed accurately, timely and in accordance with credit union collection policies and procedures. 
    • Effective and courteous interaction and communication with employees, at all levels.
    • Successful application of job knowledge skills including PC usage, skip tracing and legal regulations.
    • Good verbal and written communication skills.
    • Experience in collection of delinquent loans.


    QUALIFICATIONS

    EDUCATION/CERTIFICATION:     

    High School Graduate, College Degree preferred

    REQUIRED KNOWLEDGE:          

    Exposure to collections policies and procedures.

    Working knowledge of related computer applications including Microsoft word and Excel.

    EXPERIENCE REQUIRED:              

    Experience in fraud mitigation and risk analytics in deposits, loans and cards 

    Strong analytical skills to identify and quantify problems and provide effective solutions

    Excellent verbal and written communication skills.

    SKILLS/ABILITIES:                          

    Ability to solve problems and carry out responsibilities with little supervision.                                                           

    Strong organizational and member service skills.

    Ability to work across organizational lines to foster teamwork, trust, and quality execution

    Ability to work independently in a changing environment

    Ability to interact effectively at all levels and under trying situations.

    Ability to adapt as the credit union evolves and workloads increase.                                              

    Working Conditions and Physical Demands

    Work is performed in an office environment as well as in the community at events and branches. This position does not require significant physical efforts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Refer to the Safety & Health Policy found California Credit Union’s Employee Handbook.

    The information contained in this job description is not exhaustive of all the duties and responsibilities associated with the job and does not alter or modify the at-will employment relationship that exists between California Credit Union and the employee. Additionally, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

     EOE


    Available: Monday- Friday, 8:00 a.m. - 5:00 p.m.
    40
  • 18 Days Ago

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Collections Analyst
  • Superior Choice Credit Union
  • Superior, WI FULL_TIME
  • Role To preserve the credit union’s assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; training and assisting other Collectors; disposing of r...
  • 18 Days Ago

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Collections Analyst
  • Citadel Federal Credit Union
  • Exton, PA FULL_TIME
  • The Collections Analyst is responsible for mitigating loss to the Credit Union by contacting members with delinquent loans and negative checking accounts and negotiating appropriate arrangements to cu...
  • 18 Days Ago

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Credit and Collections Analyst
  • HOPCo
  • Jacksonville, FL FULL_TIME
  • CREDIT and COLLECTIONS ANALYST FULL-TIME | JACKSONVILLE, FL | MONDAY - FRIDAY | BENEFITS Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedic...
  • 1 Month Ago

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Senior Analyst - Credit and Collections
  • Verizon
  • Tulsa, OK FULL_TIME
  • When you join VerizonYou want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and e...
  • 1 Month Ago

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Analyst - Credit and Collections
  • Verizon
  • Tulsa, OK FULL_TIME
  • When you join VerizonYou want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and e...
  • 1 Month Ago

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Accounting Manager
  • Sterling Process Equipment & Services, Inc.
  • Columbus, OH
  • Sterling Process Equipment and Services Accounting Manager About Sterling Process Equipment and Services Sterling Proces...
  • 10/31/2024 12:00:00 AM

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2025 Internal Audit Analyst Program - Summer Analyst Opportunity
  • JPMorgan Chase & Co.
  • Columbus, OH
  • JobID: 210523366 Category: Seasonal Employee JobSchedule: Full time Posted Date: 2024-05-31T15:18:45+00:00 JobShift: : 2...
  • 10/31/2024 12:00:00 AM

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Financial Controller
  • LC
  • Columbus, OH
  • Team Member Title: Controller Team: Collective House Realty Location: Columbus, OH Team Member Description: Full Time Wh...
  • 10/31/2024 12:00:00 AM

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BUDGET ANALYST II
  • Abacus Service Corporation
  • Columbus, OH
  • The Franklin County Common Pleas Court - General Division is seeking temporary assistance in our finance department. The...
  • 10/30/2024 12:00:00 AM

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Senior or Lead Auditor (hybrid)
  • NiSource Careers
  • Columbus, OH
  • Description Lead Auditor Looking for an opportunity with exposure to many company business processes and leaders? Are yo...
  • 10/30/2024 12:00:00 AM

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Coordinator, Payroll
  • Orveon
  • Columbus, OH
  • About Us Orveon is a new kind of beauty company launched in December 2021 when we acquired our three iconic brands - bar...
  • 10/30/2024 12:00:00 AM

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Commercial Credit Analyst
  • Park National Bank
  • Columbus, OH
  • RESPONSIBILITIES Accurately prepare loan requests and loan renewal write-ups; including global cash flow analysis, colla...
  • 10/29/2024 12:00:00 AM

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Loan Specialist – Colorado Remote
  • Goldstone Partners, Inc.
  • Columbus, OH
  • Collective Clean Energy Fund (CCEF) is a nonprofit investment fund that utilizes and leverages mission-driven capital to...
  • 10/27/2024 12:00:00 AM

Income Estimation for Credit and Collections Analyst jobs
$54,723 to $68,706

Career Path for Credit and Collections Analyst