Contact Center Scheduling Supervisor jobs in California
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
Outpatient Practice Supervisor - Contact Center
- MMC001 Marshall Medical Center
-
Placerville, CA
FULL_TIME
- Department: MMF Contact Center Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $31.54 - $39.42 Job Description: POSITION SUMMARY Under the direction of the Outpatient Practice Director, the Outpatient Practice Supervisor assists with the oversight of physician offices within the Marshall Medical (MM) Clinics and assists the director with the management of department personnel and ensures the quality of care and use of resources associated with each clinic. Responsible for filling staff vacancies (within their educational scope) in their assigned clinics as need requires. This is a position that requires independent decision-making, emotional and physical stamina, diplomacy, team orientation, a positive attitude and willingness to get the job done regardless of the task. POSITION QUALIFICATIONS Education/Licensure/Certification: Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education preferred. Current Basic Life Support (BLS) certification required. *Must meet all DMV requirements listed below. Knowledge: Minimum of five (5) years of recent management experience preferred. Previous out-patient practice & healthcare management experience preferred. Demonstrated ability to effectively lead productive, engaged teams and work with providers preferred. Excellent understanding of medical office, patient and information flow required. Skills: Excellent interpersonal and communication skills. Ability to express ideas effectively, both orally and in writing required. Experience where planning, coordination, motivation and direction to staff and ability to propose innovative solutions to challenges have been demonstrated preferred. Demonstrated understanding of, and ability to, implement the requirements of providing patient care within a highly regulated and constantly changing environment required. Demonstrated ability to make decisions in the absence of immediate supervision that benefit the clinic and are in compliance with Marshall Medical Center required. Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination). *Note: Requires employees to drive at least once per pay period. Candidates must possess and supply proof of: a current CA Driver’s License, a clean DMV printout and Auto Insurance coverage with a minimum of $50,000 per person/$100,000 per occurrence (or a combined single limit of $100,000) and property damage coverage in an amount not less than $50,000 per occurrence. A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.
- 2 Months Ago
47- Contact Center - Contact Center Supervisor
- MISSION FEDERAL CREDIT UNION
-
San Diego, CA
FULL_TIME
- We are looking for a LEADER for our 60 Team Member call center based in Scripps Ranch! Do you have a passion for helping others? Are you the go to person for people on your team because you always hav...
- 2 Months Ago
Training Supervisor - Contact Center
- Crawford Thomas Recruiting
-
Santa Clarita, CA
FULL_TIME
- Our client is a leading provider of high-quality healthcare services with a strong commitment to customer satisfaction and employee development. Serving consumers and the caregiving community national...
- 1 Day Ago
Supervisor contact center
- Wescom Credit Union
-
Pasadena, CA
FULL_TIME
- Please use Firefox or Chrome internet browser to complete this application Current Wescom Employees : Please visit the Career Center in Workday to search and apply for a current job opening. We value ...
- 10 Days Ago
Training Supervisor - Contact Center
- Crawford Thomas Recruiting
-
Valencia, CA
FULL_TIME
- This job offer is not available in your country. Our client is a leading provider of high-quality healthcare services with a strong commitment to customer satisfaction and employee development. Servin...
- 11 Days Ago
MSCC - Team 1 - Supervisor - Contact Center
- Golden 1 Talent Acquisition Team
-
Sacramento, CA
FULL_TIME
- JOB TITLE: Supervisor - Contact Center STATUS: Exempt REPORTS TO: MGR - Contact Center Operations DEPARTMENT: Member Service Contact Center (MSCC) JOB CODE: 5004 PAY SCALE: $67,375.00 - $68,000.00 Ann...
- 8 Days Ago
Contact Center Scheduling Supervisor jobs at Popular Companies
Contact Center Supervisor
- DATAMARK (Texas)
-
El Paso, TX
- DATAMARK, Inc. is currently seeking a dedicated and experienced Contact Center Supervisor to join our team. As a leading...
- 6/1/2024 12:00:00 AM
Contact Center Supervisor
- Wescom Central Credit Union
-
Pasadena, CA
- Please use Firefox or Chromeinternet browserto complete this application Current Wescom Employees: Please visit the Care...
- 6/1/2024 12:00:00 AM
Contact Center Supervisor
- CDR Maguire
-
Miami, FL
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support...
- 6/1/2024 12:00:00 AM
Supervisor, Contact Center
- Travis Credit Union
-
Vacaville, CA
- Contact Center Management is responsible for ensuring outstanding and professional member service via Contact Center cha...
- 5/30/2024 12:00:00 AM
Supervisor, Contact Center
- MetaSource
-
Bristol, PA
- Job Type Full-time Description What does a Contact Center Supervisor Do? As the Contact Center Supervisor, your role is ...
- 5/29/2024 12:00:00 AM
Supervisor Contact Center
- TruGreen, Inc.
-
Lewisville, TX
- Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and d...
- 5/29/2024 12:00:00 AM
Supervisor, Contact center
- Global Payments, Inc.
-
Columbus, GA
- Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our p...
- 5/29/2024 12:00:00 AM
Contact Center Supervisor
- State Bank of India (California)
-
- The State Bank of India (California) offers a competitive compensation based on experience and benefit package which inc...
- 5/29/2024 12:00:00 AM
About California
California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$75,559 to $105,065