Contact Center Representative - Outbound jobs in North Carolina
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Victra Contact Center- Sales Team Member - Outbound
- Victra - Verizon Authorized Retailer
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Winterville, NC
FULL_TIME
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Victra is the largest Verizon authorized retailer in the United States. Our mission is to connect people to life changing technologies that help change the world. Our credo, Every Guest, Every Time is the foundation for how we approach every day at VICTRA.
Becoming a Sales team member at VICTRA, you will help shape our guest experience. As a team member your mission is to achieve daily and weekly outbound contact targets while maintaining the highest-level personal integrity and providing world-class customer experience. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family.
Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
Here Are The Core Responsibilities- Place outbound marketing calls promoting Verizon products and services.
- Encourage customers to visit one of Victra’s local retail stores and/or set store check-ins.
- Enthusiastically articulate Verizon promotional and loyalty offerings via Voicemail or live interactions
- Adhere to quality standards and proper phone etiquette.
- Occasionally handle inbound calls from customers or internal teams.
- Continuous skill development through training and personalized product knowledge
- Swivel between different programs depending on customer demand.
- Leverage available tools and resources to maximize performance and customer experience.
- Live by our core values and ethical standards
- Adhere to Victra’s policies and procedures.
- Flexible scheduling and dynamic time-off options
- Safe, friendly work environment
- Base pay plus commissions tied to individual programs.
- Premium Health, Dental, and Vision Insurance
- Paid Maternity Leave
- 401K Match
- Tuition Reimbursement
- 50% off Verizon Service
- VNation Disaster Relief
- Diversity, Equity, & Inclusion Team Member Resource Groups
- Career Advancement Opportunities
Motivated individuals who thrive to make the best of every day, have a positive outlook, and genuinely care about our customers by doing what is right every day.
Required Qualifications
You will need to have:- High School Diploma (Undergraduate or some college preferred)
- Legally authorized to work in the United States
- At least 18 years old
- Reliable transportation
- Experience working with customers via phone calls.
- Proficient with computers and technology
- Strong work ethic and integrity
- Time management skills
- Positive disposition
Earning potential (base pay plus bonus): $18-$22 per hour
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and we celebrate our Team Members' differences. We do not discriminate based on race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military, or veteran status, physical or mental disability, and genetic information. Different makes us better. - 8 Days Ago
Contact Center Representative- WFH
- RemoteWorker US
-
Chapel Hill, NC
FULL_TIME
- Job DescriptionJob DescriptionDescription:Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center wit...
- 4 Days Ago
Contact Center Representative
- US Eye
-
Washington, NC
FULL_TIME
- CONTACT CENTER REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...
- 1 Month Ago
Contact Center Representative
- Self-Help External
-
Pisgah, NC
FULL_TIME
- WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
- 29 Days Ago
Outbound Call Center Representative
- RockBox Fitness
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Charlotte, NC
PART_TIME
- RockBox is a fast-growing innovative kickboxing and functional training group franchise in the boutique fitness industry. RockBox makes a difference in client lives by delivering results F.A.S.T.E.R.,...
- 18 Days Ago
Contact Center Sales Representative II
- TruGreen Limited Partnership
-
Charlotte, NC
FULL_TIME
- 100847 10830 Quality Drive, Charlotte, North Carolina 28278 Job Description Position Overview TruGreen is currently hiring a Contact Center Sales Representative who will receive inbound and places out...
- 9 Days Ago
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- Tivly
-
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- Tivly
-
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- First Commerce Credit Union
-
Tallahassee, FL
- Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
- 6/8/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$35,094 to $46,991