Community Relations Specialist jobs in Oregon

Partners In Care seeks a Community Relations Specialist to establish and maintain relationships with organizations and individuals utilizing our home health, hospice, palliative care, and transitions services. This role involves educating referral sources, such as facilities, medical clinics, and community groups, and promoting open communication about our services.

Compensation: $32-$42 per hour (DOE).
Location: Bend, Oregon.
Schedule: Full-time (40 hours), Monday- Friday.

Company Perks:

• Two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date!
• Generous Paid time off.
• $25,000 life insurance policy.
• Short and long-term disability.
• 403b retirement savings with employer match, no vesting required!
• Employee Assistance Program
• Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
• Working for Partners In Care, a community-based nonprofit organization, may make you eligible for the Public Service Loan Forgiveness Program.

What You Get To Do:

• Optimize referrals across all service lines.
• Cultivate and sustain relationships with potential referral sources.
• Raise community awareness of Partners In Care through ongoing education and outreach initiatives.
• Advocate for patients within the post-acute care spectrum and the broader community.
• Prioritize achieving targets for Hospice and Home Health services to meet census goals.
• Collaborate with the COO to devise and uphold an outreach plan aligning with agency objectives.
• Demonstrate and promote Partners In Care values authentically within the community.
• Assist the Health Information System team in fostering provider relationships for documentation collection.
• Oversee customer relationship management to improve outreach and territory management efficiency by maintaining regular routing, current territory knowledge, and prompt updates.
• Utilize data for setting targets, planning routes, defining goals, and crafting messaging.
• Develop and execute education and training programs covering clinical and non-clinical subjects for facility partners.
• Utilize Partners In Care service lines to educate primary care providers, clinical staff, and referral partners.
• Expand market presence by engaging with communities and healthcare leaders to provide education about Partners In Care services.
• Identify and leverage community platforms for educational events, such as health fairs and community groups.
• Establish and maintain positive relationships with facilities to ensure Partners In Care remains the primary provider of post-acute services.
• Identify opportunities for enhanced customer service and collaborate with clinical operations as needed.
• Engages with primary care and clinical providers to educate them about hospice and other service lines.

Required Skills & Qualifications:

• Bachelor’s degree or equivalent experience and at least one year’s experience in outreach, sales, and/or education.
• Ability to market and deal tactfully with customers and the community.
• Excellent observation, verbal, and written communication skills.
• Ability to work independently and collaboratively while navigating a high volume of internal and external tasks.
• Ability to pass a background test, drug screen, and TB test.
• Current automobile insurance, a valid Oregon driver’s license, and reliable transportation.

Who We Are: As the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon and one of the largest in Oregon, we provide care to communities throughout the Deschutes, Crook, and Jefferson counties. Partners In Care is unique among other service providers as an independent 501(c)3 nonprofit. Our predominantly mobile workforce of over 200 employees serves patients and their families in a 10,000-square-mile area. About 150 local volunteers work with Partners In Care in fundraising, resource coordination, and other areas of community support.

Culture: We offer a culture of kindness, respect, and learning. We discover what is possible when we come together, allowing our diversity to make us stronger and ensuring all employees, volunteers, patients, and families feel valued and supported.

Company Values: Compassion · Dignity · Respect · Integrity · Accountability · Community ·Employees & Volunteers · Education · Leadership · Partnership · Stewardship.