Collections Supervisor jobs in North Carolina
Recently Added Collections Supervisor jobs
Credit/Collections Supervisor/Manager
- Robert Half
-
Huntersville, NC
PER_DIEM
- Overview:As a Business to Customer Collections Manager, you will be responsible for overseeing and managing the entire collections process for business-to-customer transactions. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to lead a team in achieving collection targets while maintaining positive customer relationships.Key Responsibilities:Strategy Development:Develop and implement effective collections strategies to optimize cash flow and minimize bad debt.Collaborate with senior management to align collections goals with overall business objectives.Team Leadership:Lead and manage a team of collections specialists, providing guidance, training, and support.Monitor team performance, set goals, and implement performance improvement plans as needed.Process Improvement:Continuously evaluate and enhance collections processes to increase efficiency and effectiveness.Implement best practices and stay informed about industry trends and regulations.Customer Relationship Management:Foster positive relationships with customers to encourage timely payments and resolve issues amicably.Handle escalated customer concerns and provide solutions to maintain customer satisfaction.Data Analysis:Utilize data analytics tools to assess customer payment behavior and identify trends.Develop and utilize key performance indicators (KPIs) to track and measure team performance.Reporting:Prepare regular reports for senior management, detailing collection metrics, achievements, and areas for improvement.Compliance:Ensure compliance with relevant laws and regulations governing debt collection practices.Stay abreast of changes in regulations and implement necessary adjustments to collection strategies.Collaboration:Work closely with other departments, such as finance, sales, and customer service, to streamline processes and improve overall customer experience.Training and Development:Conduct ongoing training sessions to keep the collections team updated on industry best practices and company policies.
- 5 Days Ago
Account Resolution, Collections Supervisor
- Direct ChassisLink, Inc. / DCLI
-
Charlotte, NC
FULL_TIME
- The Collections Supervisor is responsible for leading a team of in-house collectors. Oversee collection efforts on all collector assigned accounts to ensure that the team meets collection targets, whi...
- 9 Days Ago
Account Resolution, Collections Supervisor
- DCLI
-
Charlotte, NC
FULL_TIME
- The Collections Supervisor is responsible for leading a team of in-house collectors. Oversee collection efforts on all collector assigned accounts to ensure that the team meets collection targets, whi...
- 10 Days Ago
Collections System Supervisor
- Town of Apex, NC
-
Apex, NC
FULL_TIME
- TOWN OF APEX invites applications for the position of: Collections System Supervisor ABOUT THIS POSITION: EXPECTED HIRING RANGE: $68,358.00 - 83,739.00 WORK LOCATION: 105-A Upchurch Street, Apex, NC 2...
- 12 Days Ago
Collections
- Collabera
-
Greensboro, NC
FULL_TIME
- Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar I...
- Just Posted
Collections Specialist
- University of North Carolina Wilmington
-
Wilmington, NC
FULL_TIME
- Please see Special Instructions for more details. PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have full...
- 3 Days Ago
Collections Supervisor jobs at Popular Companies
Collections Coordinator
- White and Williams LLP
-
Philadelphia, PA
- The Philadelphia office of White and Williams LLP, a large multi-practice law firm, is seeking a detail-oriented Collect...
- 6/12/2024 12:00:00 AM
Collections Coordinator
- Creative Financial Staffing
-
Pittsburgh, PA
- COLLECTIONS COORDINATOR ABOUT THE COMPANY: Our client is a leading manufacturing organization and they are looking to ad...
- 6/11/2024 12:00:00 AM
Collections Coordinator
- Creative Financial Staffing
-
Eagan, MN
- Collections Coordinator The Collections Coordinator is responsible for managing the collections process of an organizati...
- 6/11/2024 12:00:00 AM
Collections Supervisor
- Hankey Group External
-
Los Angeles, CA
- Under minimal supervision, the Servicing Department Supervisor assists the Management Team with overseeing the departmen...
- 6/10/2024 12:00:00 AM
Collections coordinator
- Creative Financial Staffing
-
Chicago, IL
- Collections Coordinator Overview of the company: Our client is a privately held company in the distribution space They a...
- 6/10/2024 12:00:00 AM
Credit & Collections Supervisor
- Hussmann
-
Bridgeton, MO
- As a leader as on the Finance team, this role is accountable for the personnel, processes, systems, and policies that ma...
- 6/8/2024 12:00:00 AM
Credit Collections Supervisor
- Accounting Career Consultants, ACC Legal & HR Career Consultants
-
St Louis, MO
- Why is This a Great Opportunity? *Leader on the Finance team – ownership of the Credit & Collections team, mentor and ma...
- 6/8/2024 12:00:00 AM
Collections Coordinator
- Creative Financial Staffing
-
Pittsburgh, PA
- COLLECTIONS COORDINATOR ABOUT THE COMPANY: Our client is a leading employer in the Pittsburgh market and they're looking...
- 6/8/2024 12:00:00 AM
About North Carolina
North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$39,502 to $50,666
Most Popular Cities in North Carolina for Collections Supervisor Jobs
What does a Collections Supervisor do?
Collections Supervisor
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021