Clinic Operations Director (Hosp. Op.) jobs in Boston, MA

Director of Clinic Operations

We are seeking a seasoned and dynamic Director of Clinic Operations to oversee and drive the performance of this fast-growing clinic network, spanning over 100 locations across New England and beyond. This leadership role involves partnering with multiple practice brands as they continue expanding throughout the Northeast and Midwest.

Position Overview

The Director of Clinic Operations will lead a regional team and manage the operational and financial success of dental practices across various regions. Reporting directly to the Chief Clinical and Operations Officer, this role is pivotal in ensuring excellence in patient care and practice performance. The Director will work closely with clinical leaders to implement strategies that align operational goals with business objectives.

Key Responsibilities:

• Lead and mentor a team of Regional Managers to execute operational strategies and meet performance goals across multiple regions.

• Oversee financial performance, identifying growth opportunities and developing strategies to improve practice efficiency and profitability.

• Collaborate with clinical leadership to align operational activities with clinical goals, ensuring successful financial and operational outcomes.

• Drive workforce planning and retention initiatives, ensuring that practices are well-staffed and prioritize delivering an exceptional patient experience.

• Foster strong collaboration between doctors and staff, cultivating a culture of teamwork, excellence, and continuous improvement.

• Conduct regular site visits to monitor compliance with organizational policies and ensure the successful execution of company initiatives.

Key Requirements:

• Proven experience in operational leadership, with a focus on managing multiple sites.

• Demonstrated ability to develop strategies and achieve results through strong leadership and teamwork.

• Excellent communication and relationship-building skills, with the ability to collaborate effectively with clinical teams and senior leadership.

• Hands-on leadership style, with experience in mentoring teams and driving operational success.

• Minimum of 10 years of experience in operations management, preferably within healthcare or dental services.

• Strong financial acumen and business insight.

• Bachelor's degree required; MBA preferred.