Client Service Specialist jobs in New Mexico

Do you have a fondness for relationships shared between animals and their owners?

You may be just the SUPERHERO we are seeking, to help pets and their owners in their time of need! We are a full-service veterinary clinic, in need of a part-time Client Service Representative with a devotion to our fur babies. We are a compassionate clinic that strives to provide thorough care and excellent communication for our pet parents. Duties include reception work, answering and juggling phone calls, scheduling appointments, typing patient care updates, scanning and emailing patient referrals, records, addressing medication refills and illness related questions, reviewing medical estimates, invoicing, as well as handling financial transactions. Individuals should be experienced with computers and window based software, basic animal husbandry and light medical terminology. Our representatives should be able to thrive in a moderate stress environment, be articulate and confident, demonstrating skill in providing exceptional customer service, with minimal supervision. CSRs are a first point of contact for owners, so expectations include a cheerful personality, good interpersonal skills and the ability to be a liaison between the doctors, patient care team and the owners.

Experience preferred

Pay $12-14/hr

Benefits include:

- Acquired sick leave

-9 Paid Holidays per year (including your birthday!)

-Additional acquired PTO

-Discounted veterinary services and care

-Pet food and medications at cost

-A compassionate pet family and staff support team!

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: No more than 22 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person

Experience:

• Veterinary reception: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Bernalillo, NM 87004 (Required)

Ability to Relocate:

• Bernalillo, NM 87004: Relocate before starting work (Required)

Work Location: In person