Casino Shift Manager jobs in Utah
Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager jobs
Assistant Manager
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
-
Summary/ObjectiveThe Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-to-day operations across key areas such as fuel desk, housekeeping, concession, and customer service. A significant part of the role involves aiding in fuel pricing administration and retail management, ensuring operational efficiency and strong customer performance metric results. The Assistant Manager also plays an active role in staff management, including training and performance evaluations, and assists in financial management and marketing initiatives.
The primary objective of the Assistant Travel Center Manager is to assist the Travel Center Manager with ensuring seamless and efficient travel center operations, with a strong focus on fuel pricing administration and effective retail management. The role aims to uphold high standards in customer service and operational excellence, support strategic marketing and sales efforts, and maintain compliance with regulatory standards. The Assistant Manager is expected to lead by example, fostering a positive work environment and adapting to evolving business needs, thereby contributing significantly to the overall success and profitability of the travel center.
QualificationsGeneralMust be 21 years or older. Must have valid driver license.
Education- Associate’s degree (or higher) in business administration or a related field preferred.
- Relevant experience may be substituted for higher education in some cases.
CertificationsNo certifications are required for this role.
Experience- At least 2 years of experience in retail, food service, or related experience required. At least 1 year of leadership/supervisory experience required.
- Relevant education may be substituted for experience in some cases
Knowledge, Skills, and AbilitiesKnowledge- Understanding of all travel center operations, including fuel, retail, customer service, etc.
- Familiarity with applicable tribal, state, and federal regulations as they pertain to travel center operations (e.g., safety, compliance, etc.)
- Working knowledge of financial and mathematical concepts necessary for accurate budget management, reporting, and analysis.
- Basic understanding of marketing strategies and techniques, particularly in the context of retail and service industries.
- Basic understanding of management concepts.
Skills- Strong communicative skills; ability to read, write, and speak English with correct spelling, grammar, syntax, structure and delivery.
- Proficient in delivering exceptional customer service both in-person and over the phone, ensuring customer satisfaction and loyalty.
- General teamwork and collaboration.
- Skilled in the use of Microsoft Office Suite (Word, Excel, etc.) and other standard office equipment.
Abilities- Ability to identify and resolve issues swiftly and effectively, maintaining operational continuity, customer satisfaction, and a strong positive organizational image.
- Ability to accurately conduct and execute fuel pricing administration procedures.
- Ability to effectively implement and apply retail administration principles and procedures.
- Ability to motivate, train, coach, and manage a diverse team, fostering a positive work environment and culture.
- Capable of adapting to changing business needs, market trends, and other operational challenges.
- Ability to apply financial and mathematical concepts to budgetary, inventory, and other duties in a consistent and accurate manner.
- Ability to utilize and integrate relevant technological systems and tools to enhance operational efficiency and service delivery.
- Proven ability to learn new programs/technology and to employ new ability in everyday work.
Key Accountabilities- Operational Assistance: Assist the TC Manager by supporting the daily operations of the travel center, including fuel desk, housekeeping, concession, and general customer service operations. Set the example of providing an excellent customer experience by meeting and reinforcing the mission of courteous and friendly service; reinforce such behavior among staff.
- Operational Management and Readiness: Assist and occasionally take the lead in fuel administration procedures. Assist and occasionally take the lead in managing retail, including, but not limited to, sales and product inventory. Assist and occasionally take the lead in the oversight and approval of products for fuel desk, food court, and any other travel center operations.
- Staff/Personnel Management: Responsible for assisting and support the TC Manager in hiring, training, coaching, discipline, and conducting performance reviews of all travel center employees. Assist in the supervision of shift managers and coordinate with other managers on maintenance, security, safety, and other issues that may arise.
- Budget and Financial Management: If requested, assist with the preparation and management of the annual operating budget. When requested, attend budgetary meetings alongside the Travel Center Manager.
- Marketing, Projections, and Sales: Assist the TC Manager in seeking out and executing strategies to meet or exceed sales targets.
- Quality, Compliance, and Safety: Enforce and adhere to all regulatory and company policies. Maintain a clear understanding of both customer service standards, regulatory compliance, and emergency preparedness procedures. Be prepared to train and evaluate staff on these concepts.
- Communication and Planning: Maintain strong communication channels with the Travel Center Manager. Inform and update the TC Manager as necessary to ensure adherence to the mission.
- 26 Days Ago
Manager - Travel Center
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Manager - White Mesa Travel CenterThe Travel Center Manager position entails comprehensive leadership and operational oversight of a travel center, with a focus on ensuring efficient and profitable op...
- 9 Days Ago
Assistant Manager - Travel Center
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Summary/Objective The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-...
- 2 Days Ago
Team member
- Seasons Utah Manager LLC
-
Layton, UT
FULL_TIME
- Compensation : $14-$17 / Hourly Jack in the Box Team Member - Cook Our food isn’t the only thing that should make you happy. Whether you’re learning the finer points of customer service as a Guest Ser...
- Just Posted
Jack in the box late
- Seasons Utah Manager LLC
-
West Valley, UT
FULL_TIME
- Jack in the Box : Late Night Team Member - Cashier Our food isn’t the only thing that should make you happy. Whether you’re learning the finer points of customer service as a Guest Service Cashier or ...
- 2 Days Ago
Security I
- Oakland Manager LLC
-
Saint George, UT
FULL_TIME
- Security Guards wanted to work for a professional industry leading company. Applicants may be assigned to a single or multiple site assignment. Applicants will need to be flexible with their schedule ...
- 17 Days Ago
Casino Shift Manager jobs at Popular Companies
CASINO MANAGER
- Town Pump
-
Helena, MT
- This position is accountable for the following areas: Customer service at all businesses in your location. Supervisory d...
- 6/12/2024 12:00:00 AM
Systems Support Specialist II
- KONAMI GAMING INC
-
Las Vegas, NV
- Job Details Job Location Las Vegas - LAS VEGAS, NV Position Type Full Time Description Konami Gaming is looking for Syst...
- 6/12/2024 12:00:00 AM
DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER
- Sam's Town Shreveport
-
Shreveport, LA
- DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER * Job ID: 22577 * Position Type: Full-Time Regular * Department: TAB...
- 6/11/2024 12:00:00 AM
Cage - Lead Main Banker - $20 + $10 per hour Tip Guarantee
- Bally's Corporation
-
Black Hawk, CO
- Salary: $20 per hour + $10 tip guarantee SUMMARY: The Cage Lead Main Banker is to operate business in accordance with th...
- 6/11/2024 12:00:00 AM
Regional Executive Director Table Games
- Bally's Corporation
-
Lincoln, RI
- Qualifications: Knowledge of all casino game rules and regulations. PC experience required. Previous quantifiable casino...
- 6/10/2024 12:00:00 AM
CASINO MANAGER
- Town Pump
-
Billings, MT
- Casino Manager Job Description Summary Summary: This position is accountable for the following areas: Customer service a...
- 6/9/2024 12:00:00 AM
Floorperson Supervisor - Part Time - Swing(Reno)
- Caesars Entertainment
-
Reno, NV
- Job Description Starting at $24.00! GENERAL SUMMARY OF DUTIES: Directs and supervises the activities of dealers in order...
- 6/8/2024 12:00:00 AM
Public Area Housekeeping Manager
- Atlantis Casino Resort Spa
-
Reno, NV
- **Overview** Come join Team Atlantis! We are currently accepting applications for Public Area Housekeeping Manager. As P...
- 6/8/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager jobs
$71,748 to $130,352
Most Popular Cities in Utah for Casino Shift Manager Jobs
What does a Casino Shift Manager do?
Casino Shift Manager in Santa Fe, NM
To be a successful Casino Shift Manager, you need to convey to everyone around you, guests and employees alike, that if there is a problem, you can handle it.
December 05, 2019
Casino Shift Manager in Harrisburg, PA
This position may be performed in a variety of office settings, including, climate controlled office settings and casino floors which includes exposure to second-hand smoke and crowd noise.
December 07, 2019
Casino Shift Manager in Laramie, WY
Supervise card dealers and casino staff during your specific shift.
December 24, 2019