Card Room Manager jobs in the United States

The Company:

The Forking Group (a division of Foodie Card, Inc.) aspires to emerge as the foremost hospitality-focused, comprehensive marketing

agency nationwide. Acknowledging the time constraints experienced by restaurant owners, our aim is to alleviate their burdens by managing key marketing functions, including social media, email campaigns, paid media, and more on their behalf. Our dedication lies in supporting small businesses, and as part of our ethos, we actively contribute to local food banks in our community outreach initiatives.

Our organization holds a deep commitment to both restaurants and the local communities they serve. Every initiative we undertake includes a charitable component. To date, we have proudly contributed over 125,000 meals to local food banks. We are actively seeking like-minded individuals who share our passion for supporting small businesses, aiming to assist them in saving time and boosting revenue through their restaurants.

What We’re Seeking:

We are in search of a dynamic, self-motivated Account Manager with a strong passion for the hospitality industry. The ideal candidate thrives on engaging conversations, embraces continuous learning, and excels in a fast-paced office environment. This position offers an exciting opportunity to join a rapidly expanding company with a focus on client relations/retention into the restaurant sector.

This position demands the skill to discern when to actively listen and when to articulate thoughts effectively. It involves a keen understanding of prospective customers' needs and the capability to provide tailored solutions that

precisely address those needs.

Our emphasis is on finding someone dedicated to supporting independent restaurant owners. The chosen candidate will play a key role in managing the relationships of restaurant owners, ensuring we're performing to the SLAs outlined within the contract.

If you're enthusiastic about making a positive impact in the restaurant space, we encourage you to apply.

This position can be remote, hybrid or in-office.

Responsibilities:

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Work internally with marketing, sales and operations to ensure we're performing to the promised levels of the agreement
• Develop a thorough understanding of our product and service offerings to upsell and cross-sell to clients

Candidate qualifications:

• Demonstrate outstanding interpersonal communication skills
• Display self-motivation, enthusiasm for learning, and a collaborative team spirit
• Thrive in a fast-paced, high-volume sales environment
• Possess resilience, being equally comfortable with hearing both "no" and "yes."
• Availability to work Monday to Friday from 9 AM to 5 PM is essential for the right candidate.

Compensation:

• Full-Time

What We Offer:

• Stock option participation
• Unlimited vacation
• Health, dental, and vision benefits
• Flexible health and wellness plan
• Parental leave
• Career progression & professional development
• Volunteer program with our food bank partners
• Unlimited snacks and beverages