Business Process Optimization Manager jobs in Indiana

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Business Process Manager
  • EPIC Insurance Brokers & Consultants
  • Indianapolis, IN FULL_TIME
  • Summary

    JWF Specialty is seeking a Business Process Manager for its JWF Specialty team in their Indianapolis, IN office. The position is responsible for establishing an annual business plan for the team and monitoring the delivery of the plan during the year. The role reports to VP, of TPA Operations within the team. The position involves working with all JWF Specialty teams to invoice, monitor account funding, record revenue, tracking commissions, budgeting, preparation of financial documents, and establish efficiencies for internal process improvements. The role works collaboratively with EPIC Corporate Finance Team and IMPACT Team. This role will manage a team of people who perform various tasks as part of the TPA Operation.

    Essential Duties And Supervisory Responsibilities

    • Oversee monthly maintenance of revenue spreadsheet which tracks actual, budget, and prior year revenue.
    • Coordinate and participate in monthly financial meetings with corporate finance and JWF Specialty executives.
    • Oversee producer commissions and recognize and correct data entry errors as needed.
    • Assist in preparation of the annual budget for the JWF.
    • Participate in the establishment of a Client Management System.
    • Oversee the processing of 1099’s, which includes submitting copy B to recipients, submitting copy A and form 1096 to the IRS on an annual basis.
    • Oversee Client invoicing.
      • Run reports in claims system (Claims Enterprise, i.e., IVOS)
      • Verify accuracy.
      • Manage Client Renewal Analysis & Calendar
      • Manage client audits.
      • A/R – Aging process protocols
    • Oversee & conduct weekly, monthly, and annual journal entries.
    • Manage reconciliation of general ledger accounts
    • Review and pay insurance carriers and outside brokers.
    • Supervise a team of 3 to 4 team members.
    • Establish and manage electronic vendor payment system.
    • Miscellaneous projects and other duties as assigned.
    Key Competencies

    • Knowledge of Insurance industry.
    • Good communication skills to interface with Insurance carriers, clients, insurance broker teams, firm leadership, and vendors.
    • Ability to supervise staff.
    • Ability to train staff in various tasks.
    • Ability to monitor an annual budget for the JWF Specialty Team and interface with JWF Executives and EPIC corporate finance.
    • Attention to detail and accuracy as a must in the position.
    • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.
    • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    EDUCATION And/or EXPERIENCE

    • Bachelor’s degree in accounting or related field required, or its equivalent.
    • Must have 4 years of experience in financial accounting at a manager level.
    • Experience in the Insurance Industry is highly desirable.
    • Sagitta and ImageRight experience or AMS equivalent.
    • Must have advanced working knowledge of a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software.
    • Must be able to work in a demanding environment with demonstrated ability to work on multiple competing tasks and demands.
    • Must have a high level of people skills to manage sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; air travel may be required.

    WORK ENVIRONMENT And ENVIRONMENTAL CONDITIONS

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or limited exposure to physical risk.

    WHY JOIN US?

    • 15th Largest Broker in US
    • Voted " Best Place to Work" in the Insurance Industry
    • Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

    EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
  • 3 Days Ago

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Business Process Manager
  • JWF Specialty, a division of EPIC
  • Indianapolis, IN FULL_TIME
  • JWF Specialty is seeking a Business Process Manager for its JWF Specialty team in their Indianapolis, IN office. The position is responsible for establishing an annual business plan for the team and m...
  • 1 Day Ago

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Business Process Automation Representative
  • Proven Business Systems LLC
  • Merrillville, IN FULL_TIME
  • DescriptionThe Business Process Automation Representative is a selling consultant. They will build business through prospecting and networking for new business opportunities as well as grow through ex...
  • 12 Days Ago

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Customer Service Representative - Print Center
  • Canon Business Process Services, Inc.
  • INDIANAPOLIS, IN OTHER
  • Overview Under the direction of the Canon Site Manager, the Customer Service Representative (CSR) serves as the primary contact for customers and outside vendors to ensure projects are produced within...
  • 1 Month Ago

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Office Service Representative
  • Canon Business Process Services, Inc.
  • Indianapolis, IN FULL_TIME
  • Job Overview:We are seeking a highly organized and detail-oriented Office Representative to join our team. As an Office Representative, you will be responsible for providing administrative support, ma...
  • 1 Month Ago

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Records Clerk
  • Canon Business Process Services, Inc.
  • Carmel, IN FULL_TIME
  • Job Summary:We are seeking a detail-oriented and organized individual to join our team as a Records Clerk. As a Records Clerk, you will be responsible for maintaining and organizing records, performin...
  • 1 Month Ago

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Director, Operations
  • General Dynamics Corporation
  • Red Lion, PA
  • Responsibilities for this Position Director, Operations US-PA-Red Lion Job ID: 2024-31473 Type: Full Time # of Openings:...
  • 6/10/2024 12:00:00 AM

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Executive Director
  • MVLE, Inc
  • Springfield, VA
  • What You’ll Do As Executive Director of MVLE (https://www.mvle.org/) you’ll lead a capable and dedicated team of 165 pro...
  • 6/9/2024 12:00:00 AM

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Injection molding manager
  • Randstad
  • Atlanta, GA
  • We are looking for an experienced Blow Molding/Injection Molding Departmente Manager who would like to work for a leadin...
  • 6/9/2024 12:00:00 AM

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Senior Operations Manager
  • JLL
  • Portland, OR
  • JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
  • 6/8/2024 12:00:00 AM

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Senior Operations Manager
  • JLL
  • Rockville, MD
  • JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
  • 6/8/2024 12:00:00 AM

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Senior Operations Manager
  • JLL
  • Washington, DC
  • JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
  • 6/8/2024 12:00:00 AM

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Senior Operations Manager
  • JLL
  • Raleigh, NC
  • JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
  • 6/8/2024 12:00:00 AM

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Senior Operations Manager
  • JLL
  • New York, NY
  • JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a...
  • 6/8/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$126,934 to $161,685

Business Process Optimization Manager in Great Falls, MT
Business process optimization can serve as a strategy for managing difficult situations and operating in inhibiting environments.
January 24, 2020
Business Process Optimization Manager in Racine, WI
The Business Process Optimization team is also responsible for driving consistent process adoption and strategic change management across the Service and Support organization and various locations.
February 20, 2020
Business Process Optimization Manager in Petersburg, VA
Manager of Winter Operations, David Johnson, and Director and Director of Highway Maintenance, Kyle Lester, decided it was time to re-evaluate the efficiency of these routes.
December 04, 2019