Currently looking to hire an Business Office Manager for a caring, compassionate, and patient-focused skilled nursing facility. 

Benefits (FT employees): 

·       Medical, Dental, Vision, STD, LTD, Life Insurance, etc. With employer contributions

·       PTO

·       Longevity and referral bonuses

·       Monthly ‘free rent’ raffle

·       Competitive pay based on experience

Summary

Business Office Manager to coordinate accounts receivable and accounts payable with billing company, and maintain payroll, resident trust, banking deposits, daily census and applicable monthly, quarterly and annual reports pertaining to cost reimbursement reporting. Assists Business Manger in performing all accounting functions of the facility in accordance with current generally accepted accounting principles and cost reimbursement principles relating to long-term care.

Business Office Manager, order supplies as needed and handle maintenance needs on equipment such as copy machines, adding machines/calculators, printers, and computers.  

ACCOUNTS RECEIVABLE FUNCTION 

• Review admissions for accuracy of payer information, available coverage, secondary payers                 and qualifying hospital stays.
• Verification of insurance benefits based on level of care provided. 
• Maintain daily census information for each resident of the facility.
• Attend weekly meetings with billing company
• Complete Medicaid applications when applicable, deliver notices of non-coverage to residents, and coordinate with families on payer sources.   
• Timely posting of all payments when received. 

ACCOUNTS PAYABLE FUNCTION

• Monitor opening of mail to ensure invoices get to proper department heads for coding.

• Verification that all valid invoices are entered into the accounts payable system in a timely manner.

• Ensure all invoices have been properly authorized for payment by the Administrator.

• Communicating with billing company regarding any new vendors.

• Obtain W-9 information from all service providers as required by law.

• Maintenance and filing of all vendor service contracts (i.e. copy machines, vending machines, kitchen equipment, vehicles, etc.). 

• Communicate with supplies/vendors concerning questions about invoices, payment dates, etc.

RESIDENT TRUST FUNCTION

• Ensure that all resident funds are maintained in accordance with current state/federal guidelines.
• Dispense resident trust funds as requested from residents and obtain proper signatures for withdrawn funds.
•   Deposit and post all receipts into the resident trust fund daily.
• Closely monitor accounts on a continuous basis to ensure accounts do not get overdrawn or exceed the maximum limit as established by state law.
• Provide each resident/responsible party with a quarterly accounting of his/her funds managed by the facility.
• Reconcile and replenish resident trust petty cash as often as needed to ensure funds are on hand at all times for resident withdrawals.
•   Maintain all signed withdrawal forms in an individual file for each resident.
•   Reconcile resident trust bank account monthly and post interest earned to resident trust accounts.
• Review balances every month with the Administrator.

CASH FUNCTION

• Monitor opening of mail to ensure all payments received are accounted for.
• Deposit all funds received and send check register to billing company daily.
• Reconcile and replenish all petty cash accounts at least once a month, more often if necessary.
• Submit all receipts and expense reports to billing company as directed.

CENSUS FUNCTION

• Reconcile census daily to ensure the manual and financial censuses are in agreement.
• .   Continuous monitoring of payer changes that would affect census.
• Ensure that all room changes, transfers, discharges, and leaves of absence are properly recorded and completed timely.
•  .   Consistent communication of census information to service providers to ensure accuracy of billing.
• .   Consistent and effective communication with clinical staff to ensure accuracy of billing.
• .   Report all census discrepancies immediately to Director of Nursing.

OTHER FUNCTIONS

• Participate in all departmental meetings and Medicare meetings.
•  Greet all visitors to the facility in a courteous and professional manner.
• Communicate effectively and productively with co-workers and staff.
• Ensure that computer data files are backed up daily.
• Monitor all office equipment such as printer, computers, adding machines, copiers, telephone systems, fax machines etc. to ensure they are in good working order. Call for maintenance services when necessary.
•  Supervise work assigned to office assistant and/or receptionist if positions exist.
• Answer telephone calls in a timely manner and direct calls to appropriate staff/departments.
• Return phone messages in a timely manner.
• Monitor accounting/office supplies to ensure there are enough on hand to meet the day-to- day operational needs of the facility.
• Perform related duties as assigned or as the situation dictates.

 QUALIFICATIONS

·       High School diploma or equivalent

·       Minimum of one year of office experience, preferably in long term care or Medicare/Medicaid billing. Bookkeeping and collection experience preferred but not required.

·       Ability to speak, read, write, and understand English.

·       Knowledge of insurance P   r   o     c   e   d   u   r   e   s      and contracts, experience with Medicare, Medicaid, Commercial insurance, and Managed Care billing.

·       Knowledge of Microsoft Word products.

·       Ability to operate various machines such as calculator, fax machines, telephone systems, desktop computer, credit card machine.

·       This position requires face- to-face contact with residents, families, and employees. Must be friendly, creative, able to handle stress well, sympathetic, and able to accept responsibility.