Business Intelligence Manager manages a business intelligence team centered on providing insight and aiding in business decision-making. Plans projects to produce reports and perform meaningful quantitative or qualitative analyses addressing impactful business issues or questions. Being a Business Intelligence Manager lends significant subject-matter expertise to enhance projects with insightful takeaways and perspective. Collaborates with project stakeholders to design and plan initiatives, and ensures that business intelligence analysts have the tools, training, and understanding of the field to produce effective dashboards, reports, and metrics. Additionally, Business Intelligence Manager requires a bachelor's degree. Typically reports to a director or head of a unit/department. The Business Intelligence Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Intelligence Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Title: Business Intelligence & Ticketing Operations Manager
Department: Ticketing Operations
Reports to: CEO
FLSA Status: Exempt
Who We Are: Lexington Sporting Club is a professional soccer club with a men’s team competing in USL League One and a women’s team set to launch in August of 2024. In addition to the professional teams, Lexington Sporting Club is comprised of a youth club with over 1,000 players within its youth and academy systems, a pre-professional women’s team in the USL W League, two indoor soccer facilities, a $20 million soccer complex, and a soccer-specific stadium and performance facility coming in 2024. The club is a community-oriented organization focused on providing opportunities for youth development, fostering competition, and delivering exceptional professional soccer experiences.
Position Overview: Lexington Sporting Club is seeking an enthusiastic, self-motivated individual to fill the role of Business Intelligence & Ticket Operations Manager. He/she will lead all aspects of ticket and box office operations for events occurring at the sporting facility and manage our internal CRM processes for operational efficiency. This position will work in close collaboration with the entire organization to ensure cohesion and synergy, especially regarding ticket sales, database management, and CRM efficiencies. A strong focus on ticketing systems, manifest creation, and the proven ability to operate independently are essential.
Essential Duties and Responsibilities:
Ticket Operations
Business Intelligence
Qualifications:
Benefits: This role offers a competitive salary and benefits including health, dental, and vision insurance, disability, life insurance and 401(k) retirement plan with employer match. Additional benefits include paid time off, paid holidays, discounted tickets and discounts on team merchandise.
LSC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
About Quantum Sports Entertainment Group:
Quantum Sports Entertainment Group is an agency dedicated to the client and focused on delivering measurable results in enterprise solutions, talent management and client representation. Headquartered in Orlando, Florida, Quantum has a deep understanding of what it takes to be successful in the sports and entertainment industry because its leaders lived it for over 25 years. Backed by an advisory board filled with industry all-stars, Quantum provides the perfect blend of knowledge, insights and action to tackle the most pressing issues our industry is facing.