Branch Service Representative jobs in Washington

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Member Service Representative III - University Place Branch
  • America's Credit Union
  • University Place, WA FULL_TIME
  • Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others achieve their financial dreams?

    If you're nodding with excitement, then this is the opportunity you've been waiting for! ACU is on the hunt for a dynamic and driven Member Service Representative III (MSRIII) to join our exceptional team. So, if you're ready to take the financial world by storm and make a real impact on people's lives, keep reading, because this could be the start of something extraordinary…

    What You'll Do

    • Help credit union members with transactions in a friendly way - in person or by phone
    • Handle savings, loans, checks, and more – you'll be a credit union whiz!
    • Review loan applications and advise members of loan policies and rate information
    • Share your excitement for our products and services with members
    • Assist members with unauthorized use of ATM/Visa debit cards; Issue, reissue, or hot card ATM cards/Visa Debit cards
    • Be knowledgeable and conversant with all account information
    • Always look professional
    • Be a team player and learn new things in meetings and training sessions

    Branch Hours

    Monday - Friday: 9:00 am - 5:30 pm

    What You Need

    • High school diploma or equivalent
    • One to two years of financial institution experience

    What You'll Bring

    • One to two years of financial institution experience – bonus points if you’ve handled loans and new accounts!
    • Quick and accurate computer skills – numbers don't scare you
    • Friendly and great with people – you'll make members feel welcome
    • Problem-solving skills – you're like a detective with answers!
    • Good at writing and talking – communication is your superpower
    • Motivated and organized – you'll rock under pressure

    What We Offer

    • Generous PTO (Paid Time Off)
    • 11 Paid holidays
    • Paid Bereavement Leave
    • Paid Jury Duty leave
    • Training and advancement opportunities
    • 401k with match up to 6%
    • Mortgage discounts
    • No interest employee loans for work wear
    • Paid volunteering at ACU sponsored events
    • Bonus opportunities
    • Company paid long term disability and life insurance
    • Full Medical, Vision and Dental benefits
    • Annual employee event for all staff and their families
    • Employee Assistant Program (EAP)
    • Parental Leave
    • Free Checks
    • Free wire transfers
    • AND MORE!

    Grow With Us

    We'll help you grow with awesome training programs:

    • Teller Essentials – get those basics down!
    • Product Fitness – unleash your selling powers!
    • MSR Advance Program – master member service!
    • Lending Boot Camp – conquer loan applications!
    • BAI training courses – become a banking champ!

    Join Our Crew

    Ready to begin your next banking adventure? Apply now for the MSRIII position.

    As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.
  • Just Posted

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Member Service Representative II - Main JBLM Branch
  • America's Credit Union
  • Tacoma, WA OTHER
  • Job Details Job Location: Main Branch - Tacoma, WA Position Type: Part-Time; 38 Hours Education Level: High School or GED Salary Range: $20.05 - $25.79 Hourly Job Shift: Day Job Category: Banking Desc...
  • 2 Days Ago

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Branch Administrator Assistant
  • Bryson Sales & Service of Washington
  • Pasco, WA PART_TIME
  • Bryson Sales and Service of Washington is a family owned and operated full-line Blue Bird and Micro Bird bus dealership located in Washington State. Bryson’s, established in 1969, is seeking a highly ...
  • 9 Days Ago

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Service Representative 1, 2, or 3 (Teller) - Wandermere Branch
  • NUMERICA CREDIT UNION
  • Spokane, WA OTHER
  • Job Details Level: Entry Job Location: Wandermere Branch - Spokane, WA Position Type: Full Time Education Level: High School Salary Range: $17.18 - $31.53 Hourly Travel Percentage: None Job Shift: Day...
  • 5 Days Ago

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Customer Service Representative
  • First Call Septic Service
  • Battle Ground, WA FULL_TIME
  • Someone who has a passion to make the customer experience great, not just someone to say answer the phone. Our company prides itself on the technology, response and ability to help our customers. The ...
  • 1 Day Ago

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Customer Service Representative - WA
  • Washington Water Service
  • Puyallup, WA FULL_TIME
  • Washington Water Service Job Description: The Customer Service Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under dire...
  • 7 Days Ago

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Customer Service Rep
  • LoanMax Title Loans
  • El Dorado, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/2/2024 12:00:00 AM

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Senior Branch Service Representative
  • First City Credit Union
  • Los Angeles, CA
  • The Senior Branch Service Representative will assume, but not be limited to, the following responsibilities: Receives an...
  • 6/2/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Springfield, MO
  • Mid-American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential b...
  • 6/1/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Topeka, KS
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 6/1/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Madison, WI
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 5/31/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Columbia, MO
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 5/31/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Janesville, WI
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 5/31/2024 12:00:00 AM

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Dispatch Services Rep / Customer Service Representative
  • Pronto Heating & Air Conditioning
  • Minneapolis, MN
  • Pronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service R...
  • 5/30/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$44,244 to $55,445

Branch Service Representative in Vincennes, IN
At Bank of Hawaii, were passionate about providing our customers with exceptional financial service.
January 11, 2020
Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters.
February 18, 2020
Branch Service Representative in Bangor, ME
We now deliver financial services from hundreds of offices employing thousands of high-quality individuals across the country to hundreds of thousands of customers.
December 04, 2019
Branch Service Representative in Saint Louis, MO
Coordinate with call center customer service representative and service manager to resolve all issues and provide support to all activities to ensure achievement of all customer objectives.
December 31, 2019