Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Job TypeFull-timeDescription
Air Hydro Power is a family-oriented organization that likes to have FUN and show appreciation for your hard work!
As an Employee Owner and Customer Service professional, you will be responsible for performing the following duties:
Requirements
Our Benefits!
Come see why AHP was voted one of the "Best Places to Work in Kentucky" and is a Nationally Certified "Great Place to Work"! Join the AHP Family and apply now! EOE