Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Assistant General Manager
Functions include:
* Assign duties to staff and observe performance to ensure adherence to hotel policies, brand requirements and established operating procedures
* Provide all training, including safety training to staff
* Maintain accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, and credit cards
* Assist General Manager in leading team of staff members in development and implementation of hotel-wide strategies
* Ensure adherence to hotel brand and franchise policies and established operating procedures while meeting or exceeding guest expectations by providing a safe, secure, & quality experience
* Ensure property hiring practices comply with all state and federal requirements
* Correspond with group and travel agents to handle special requests for rooms and rates
* Assist with sales and marketing efforts as directed
* Provide complete staff and operational support in the absence of General Manager
* Respond quickly and professionally to guest complaints and employee issues
* Supervises front desk staff and assists with daily functions
* Answers inquiries pertaining to hotel policies & services
* Conduct monthly department meetings to review new procedures
* Ensures adherence to hotel brand and franchise policies and established operating procedures
* Ensures property hiring practices comply with all state and federal requirements
* Ability to multi-task and prioritize assignments
* Perform functions of General Manager in General Manager's absence
* All other duties as assigned
Job Type: Full-time
Pay Rate - $20 DOE (Depends on Experience)
Required education:
Background Check Required & Must be over age of 21
Job Type: Full-time
Pay: $41,600.00 - $52,000.00 per year
Schedule:
Work Location: In person