Benefits Clerk jobs in New York

Duties and responsibilities:

• Schedule appointment for health care services for members.
• Verify member eligibility and complete all registration information manually and in the computer.
• Cancel and reschedule appointments, as needed.
• Maintain enrollment information.
• Respond to member questions about services provided at the center.
• Answer phones.
• Basic data entry into computer system.
• Copies, mails, faxes and files relevant information related to patients as requested.
• Creates statistical and other reports as requested.
• Receives and responds to correspondence.
• Retrieves and distributes medical records for medical appointments.
• Collaborates with other center personnel.
• Maintains adequate supplies.
• Takes in prescriptions and payments from pharmacy patients and distributes prescribed medication.
• Works with transportation companies as needed.
• Participates in satisfaction survey recording.
• Completes reports.
• Completes lab requisitions and referral forms.
• Performs additional duties as assigned.

Education and experience:

• 2 years’ related work experience in a healthcare setting.
• Proficiency with Electronic Medical Record (Cerner preferred).
• Excellent interpersonal, customer service, verbal and written communication skills.
• Knowledge of Microsoft Office and proficient typing skills.
• Ability to manage and effectively follow up on completion of assigned duties.
• Demonstrated ability to take ownership of assigned duties and responsibilities.
• Strong ability to maintain positive and professional relationships with peers.
• Positive work attitude.
• High School Diploma or GED. Associate’s Degree preferred.
• Bilingual a plus (Spanish, Mandarin, Cantonese, Creole Polish Russian).

Covid vaccination required for all health center employees.