TITLE: Neighbor Services Associate - The Food Bank Market
CLASSIFICATION: Full-time/Non-Exempt/Benefit Eligible
SUPERVISOR: The Food Bank Market Manager
ORGANIZATIONAL SUMMARY: The Food Bank for Central & Northeast Missouri is a regional disaster and hunger-relief network that brings together community resources to share tens of millions of pounds of food with neighbors each year. Our highly-collaborative team believes that empowerment, education and partnerships are key to getting food into the hands of those who need it most. With the help of 145 partner agencies, nearly 200 school partners and more than ten thousand volunteers, our day-to-day efforts help feed nearly 100,000 neighbors each month across our 32-county area. We encourage you to apply to see if improving food security is a mission that speaks to you.
JOB QUALIFICATIONS:
- have a valid Missouri State Class E driver’s license with large truck driving experience
- be committed to safety practices as a driver and in a warehouse environment
- be able to lift 70 pounds; load and unload deliveries with lifts and equipment
- have an acceptable driving history with minimal incidents/accidents
- possess basic computer skills
- be adaptable to consistently changing job duties
- have good oral and written communication skills
- be able to perform and calculate basic arithmetic problems
- be comfortable instructing individuals and groups
- be highly sensitive to the needs of the low-income community
- take initiative and be able to solve problems
- have the ability to manage, organize, and prioritize multiple tasks at once
- welcoming of collaboration and working as a team
- obtain a Food Handler’s permit or willing to obtain within 30 days of employment
- possess a High School Diploma or equivalent
DUTIES:
WAREHOUSE AND RESCUE PROGRAM DRIVING
- Responsible for the scheduled operation of the Pantry’s Vehicle Fleet
- Ensure orders from The Food Bank, local donors, and food from Retail and Restaurant Rescue Programs are picked up promptly on schedule
- Maintain records for the Retail and Restaurant Rescue Programs
- Load pick-ups/unload deliveries, collaborate on warehouse storage and pantry stocking
- Ensure freshness of perishable produce through rapid distribution and strategic storage
- Stock pantry floor and maintain organization of the warehouse
- Ensure cleanliness of pantry and warehouse
NEIGHBOR SERVICES
- Assist in serving neighbors and maintaining knowledge of the intake process
- Assist in training volunteers in using the intake software
- Assist in orienting, directing, and coordinating volunteers to perform daily activities
- Assist with the coordination of CSFP (Commodity Supplemental Food Program) and VIP Veteran Packs
- Assist with coordination of pantry deliveries; documenting and submitting orders, building orders, and organizing orders for pick-up
- Answer phone and direct calls as needed
- Communicate with The Food Bank Market Manager and Director of The Food Bank Market about issues and concerns
Pay Rate: $16.50 per hour