Applications Support Technician jobs in the United States

Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Technical Support - Specialist
  • Novel Applications of Vital Information
  • Pensacola, FL FULL_TIME
  • Residency Status: ALL Candidates Must Be A U.S. Citizen

    Clearance: Candidates Must possess an Active TS with SCI eligibility or TSSCI clearance for consideration.

    Clearance Notice: *Candidates without the required clearance will NOT be considered for this position.*

    Time Type: Full-Time, Daytime Schedule

    Relocation Fees: No

    Salary: $54k with Benefits


    Company Overview:

    NAOVI is a premier technology services company that provides solutions in the areas of Cyber Security, Information Management and Systems Integration. NAOVI is a business that combines experience, creativity, flexibility, pragmatism, and cost-effective solutions in order to deliver measurable business value to our clients.

    Headquartered in Fredericksburg, Virginia, NAOVI employs engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.

    Novel Applications of Vital, Inc. (NAOVI) is an AA/EEO Employer Minorities/Women/Veterans/Disabled.

    Job Description

    NAOVI is seeking a qualified Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production and test environments.

    Primary responsibilities:

    • Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
    • Provides support for the escalation and communication of status to agency management and internal customers.
    • Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
    • Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.

    Required Skills:

    • Must be able to work shift schedule.
    • Must be a U.S. Citizen.
    • Must have Active TS with SCI eligibility or an Active TSSCI for consideration.
    • Must be able to obtain DHS Suitability.
    • *Candidates without the required clearance will NOT be considered for this position.*
    • 6 years of directly relevant experience.
    • Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint.
    • Experience with monitoring system health and status.
    • Experience documenting problems and resolutions through a tracking program.
    • Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users.
    • Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations).

    Desired Skills:

    • Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
    • Experience working in an Agile environment.
    • Experience with ITIL methodology.
    • Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
    • Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
    • Experience performing incident response (tiered support model), using an Incident Management System.
    • Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
    • Experience interfacing directly with customer and program management team.
    • Experience providing status to program management and input to customer status reports.

    Required Education:

    • HS diploma.

    Desired Certifications:

    • DoD 8570.1-M Compliance at IAT Level I.
    • Information Technology Infrastructure Library (ITIL) certification.
  • 1 Month Ago

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Technical Support - Associate Senior
  • Novel Applications of Vital Information
  • Pensacola, FL FULL_TIME
  • Residency Status: ALL Candidates Must Be A U.S. Citizen Clearance: Candidates Must possess an Active TS with SCI eligibility or TSSCI clearance for consideration. Resume Header: Please place the type ...
  • 18 Days Ago

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Clinical Applications Support Technician
  • Absentee Shawnee Tribe of Indians of Oklahoma
  • Norman, OK FULL_TIME
  • This position is currently open. Public?: Public Division: Health Reports To: Director, Clinical Applications Type of Position: Regular Full Time Location: Little Axe Health Center / 15951 Little Axe ...
  • 26 Days Ago

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Applications Support Technician, Senior
  • City of Eugene
  • Eugene, OR FULL_TIME
  • Public Works Maintenance is looking to hire!!!Come join the Roosevelt Information Technology Services (R.I.T.S.) Team! The Application Support Technician, Senior performs complex paraprofessional duti...
  • 14 Days Ago

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Water Process Engineering Technician
  • Practical Applications, Inc.
  • Woburn, MA FULL_TIME
  • Job Summary The Engineering Technician plays a crucial role in supporting engineering projects by assisting with design, testing, and maintenance of systems and products. This position involves utiliz...
  • 6 Days Ago

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Data Coding Operator 5-E7 - Claims
  • Departmental Technician 10- Parent Support...
  • Okemos, MI FULL_TIME
  • Salary $19.76 - $27.97 Hourly Location Okemos, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number 1801-24-LA-WC-085 Department LEO-Labor and Econ Opportunity Opening Date 09/...
  • 18 Days Ago

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IT Systems Technician
  • ULINE
  • Columbus, OH
  • IT Systems Technician Ohio Branch 8320 Global Way SW, Etna, OH 43018 Join Uline as we expand our operations to Ohio! Tak...
  • 10/31/2024 12:00:00 AM

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Public Safety Systems Technician
  • EASTON.
  • Columbus, OH
  • Job Description Job Description JOB SUMMARY: Services and maintains a wide array of technology, systems, and infrastruct...
  • 10/31/2024 12:00:00 AM

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CVOR Technologist
  • MedPro Healthcare Staffing
  • Columbus, OH
  • MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality CVOR Technician- Cardiov...
  • 10/30/2024 12:00:00 AM

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IT Technician
  • Korda Nemeth Engineering, Inc
  • Columbus, OH
  • About the Organization Founded in 1964, Korda/Nemeth Engineering, Inc. is a multi-disciplinary, nationally recognized co...
  • 10/30/2024 12:00:00 AM

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AUDIOVISUAL TECHNICIAN - MIAMI FLORIDA
  • Mills James
  • Columbus, OH
  • Description Mills James is seeking a dynamic part-time Audiovisual Technician to join our growing Hospitality AV team. T...
  • 10/29/2024 12:00:00 AM

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AC Power / UPS Technical Support Engineer Level 2 (Westerville)
  • Vertiv
  • Westerville, OH
  • POSITION SUMMARY Vertiv is hiring a Technical Support Engineer Level 2. This role provides technical support to Vertiv S...
  • 10/29/2024 12:00:00 AM

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GIS Technician
  • Transmap Corporation
  • Columbus, OH
  • Job Description Job Description Interpret, Analyze and extract roadway data from street-level imagery to provide locatio...
  • 10/29/2024 12:00:00 AM

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Coder - Outpatient
  • Highmark Health
  • Columbus, OH
  • **Company :** Allegheny Health Network **Job Description :** **GENERAL OVERVIEW:** This job performs thorough medical re...
  • 10/27/2024 12:00:00 AM

Income Estimation for Applications Support Technician jobs
$46,418 to $63,719