Appeal Resolution Specialist jobs in the United States

Are you interested in building a career that makes a difference and creates a legacy? Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

• Identify and recruit social media influencers across various platforms (e.g., Instagram, YouTube, TikTok) who align with Human Appeals mission and values.
• Develop and maintain strong, ongoing relationships with influencers, acting as the primary point of contact and ensuring their continued engagement and satisfaction.
• Negotiate contracts and agreements with influencers, ensuring terms are favorable and align with organizational goals.
• Monitor influencer activities to ensure compliance with agreements and alignment with brand messaging and objectives.

• Design and execute influencer marketing campaigns that effectively promote Human Appeals initiatives and drive donations.
• Collaborate with the digital marketing team to integrate influencer campaigns into broader marketing strategies, ensuring consistency and maximizing impact.
• Oversee the creation of campaign briefs, ensuring influencers understand campaign goals, key messages, and deliverables.
• Track and analyze campaign performance, using insights to optimize future influencer strategies and improve ROI.

• Build and nurture a comprehensive network of influencers, ranging from micro-influencers to high-profile partners, across multiple social media platforms.
• Stay up to date with trends in influencer marketing and social media, identifying new opportunities and strategies to enhance Human Appeals influencer network.
• Develop and implement strategies to position Human Appeal as a leader in influencer partnerships within the non-profit sector.

• Work closely with the communications, and digital marketing teams to ensure influencer campaigns are aligned with broader organizational objectives.
• Provide support in the development of content, including visuals and messaging, to be used in influencer campaigns.
• Collaborate with the legal and finance teams to ensure all agreements and campaigns comply with regulations and budget constraints.

• Track, measure, and report on the performance of influencer campaigns, providing detailed insights and recommendations for improvement.
• Utilize data analytics to assess the effectiveness of influencer partnerships and identify opportunities for optimization.
• Regularly update stakeholders on the progress and outcomes of influencer campaigns, highlighting successes and areas for future growth.

• Bachelors degree required in Marketing, Communications, or a related field.
• Minimum of 3-5 years of experience in email marketing.
• Proven experience with CRMs, digital marketing platforms, and reporting tools.

• Solid understanding of digital marketing principles, with specific expertise in influencer management, social media platforms, and content creation.
• Strong negotiation skills with the ability to secure favorable terms in influencer agreements.
• Excellent communication and relationship-building skills, with the ability to engage and inspire influencers to support Human Appeals mission.
• Proficiency in using influencer marketing platforms and tools for recruitment, campaign management, and performance tracking.

• Ability to analyze campaign performance data, identify trends, and make data-driven decisions to optimize future campaigns.
• Strategic thinker with the ability to develop innovative approaches to building and leveraging an influencer network.

• Passionate about social media and influencer marketing, with a keen interest in staying ahead of industry trends.
• Highly organized and detail-oriented, with the ability to manage multiple campaigns and partnerships simultaneously.
• A team player with a strong commitment to the mission and values of Human Appeal USA.
• Creative, proactive, and results-driven, with a focus on achieving measurable outcomes in all influencer marketing efforts.

• Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.
• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.
• Ability to occasionally lift, carry and/or move light to medium weight up to twelve (12) pounds and/or exert up to twelve (12) pounds of force.