Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Description:
all positions are done onsite in our call center in Chesterfield MO ( NO REMOTE)
If you are looking for a career at a stable company with excellent pay and benefits LETS TALK!!
· Account Resolution Corporation, a leading collection agency and receivables management firm based in Chesterfield, Mo is seeking to fill several collector positions due to recent organic growth.
· The collection position involves handling inbound/ outbound phone calls, asking for payment in full on every call or negotiating payment plans, responding to correspondence, and utilizing professional judgement on account work standards.
· ARC is an industry leader looking to hire motivated self-starters who are comfortable resolving hundreds of accounts and phone calls daily.
· We need high achievers to join our team. In return, we offer competitive compensation including a bonus based on your specific performance, a unique culture, professional training and development, along with benefits package, that includes health insurance, 401K, health club and holiday/vacation pay.
· Potential opportunity to transition to management.
· Flexibility to work a variety of shifts.'
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This Company Describes Its Culture as:
This Job Is:
Work Remotely
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Supplemental pay types:
Ability to Relocate:
Work Location: In person