Total Quality Manager

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Total Quality Manager manages the team responsible for the implementation, administration, and measurement of total quality management programs. Leads the team in providing training, tools, and logistical assistance for quality initiatives. Being a Total Quality Manager oversees the development of new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Leads cross functional teams in studying and developing effective tools, methods, and systems to ensure that the products and services are of the highest quality. Additionally, Total Quality Manager creates standards to measure quality results and to drive continuous improvements. Requires a bachelor's degree. Requires Six Sigma or Kaizen certification. Typically reports to a director. The Total Quality Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Total Quality Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.