Also referred to as: Sales Program Supervisor, Sales Team Supervisor
Requirements and Responsibilities

Sales Supervisor supervises and supports the sales function to increase sales and revenue for an organization's products or services. Implements processes to research potential sales targets, evaluate leads, and develop sales pipelines. Being a Sales Supervisor educates and trains representatives on proven sales techniques to initiate contact, assess customer needs, and present relevant solutions that generate revenue for the organization. Prepares and delivers presentations or demonstrations that educate and expose the customer to offerings and drive the sales process. Additionally, Sales Supervisor troubleshoots and resolves issues in the sales process, ensuring a smooth transaction and positive experience for customers. Maintains a thorough understanding of company products and services, competitor positioning, and industry standards. May require a bachelor's degree. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

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