Also referred to as: Branch Cluster Manager I, Group Manager I Retail Banking
Requirements and Responsibilities

Group Branch Manager manages the financial and service performance of a defined group of retail branches in a geographic area. Establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Being a Group Branch Manager monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the community. Additionally, Group Branch Manager typically requires a bachelor's degree. Typically reports to a director. The Group Branch Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Group Branch Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

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