Also referred to as: Financial Services Operations Supervisor
Requirements and Responsibilities

Banking Operations Supervisor supervises a team of clerical and administrative support clerks in a banking operations group. Schedules and monitors production activities to ensure all production goals are achieved. Being a Banking Operations Supervisor researches and resolves any escalated processing issues. Conducts quality audits to verify compliance with operational policies and procedures. Additionally, Banking Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Banking Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Banking Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

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