Sample Job Description for Outbound Sales Manager

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Outbound Sales Manager Job Overview

Outbound Sales Manager Job Description Sample

Manages outbound call center operations and agents that sell products or services to new and existing customers.

JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Director
Salary Range
BASE 50%
$103,000
TOTAL 50%
$140,410
Job Responsibilities for Outbound Sales Manager

Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures.

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Outbound Sales Manager Skills & Proficiency Level

Skills Proficiency Level
Planning and Organizing Level 4
Process Management Level 3
Customer Service Management Level 4