Technical Support Specialist Salary at Zeecon Wireless Internet Llc BETA

Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and youll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we cant even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team is responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX team, you will work directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to maximize the performance of advanced robotics systems.

Job Description Job Description The Support Specialist will be providing 1st level phone support for several retail store locations. This position will be answering incoming call requests, troubleshooting application and hardware problems, logging service tickets, documenting issues and guiding customers through documented solutions to resolve issues while providing world-class customer service. Responsibilities: Agent logs, receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the ticketing system. Provides telephone support to end-users on hardware, software and other store system related issues. Provides first-level problem resolution on the telephone with users; and walks the user through a series of steps to determine issue; classifies level, priority and nature of problem. Opens, tracks, taking ownership of issues and promotes end-user satisfaction;

Are you a highly skilled technical expert with a passion for solving complex problems and providing exceptional customer service? Do you excel at troubleshooting escalated technical issues and bridging the gap between customer support and technical development teams? If so, this role is for you! As a Senior Technical Support Engineer, you'll play a critical role in our mission to keep kids safe in school, serving as the senior escalation point for complex technical challenges. You will be responsible for diagnosing and resolving advanced software issues, ensuring a seamless user experience, and minimizing downtime. Acting as a key liaison between customer support and development teams, you will provide in-depth technical troubleshooting, drive issue resolution, and contribute to product improvements. Your ability to translate intricate technical concepts into clear, actionable solutions will be essential in driving customer success. NOTE: This position requires several days onsite each

Job Title: Client Experience Manager Location: Austin, Texas About Greenstaff US Homecare: Our company vision is to improve client care. The DNA make up of our business stems from our core values: Open, Family and Passion. At Greenstaff Homecare, we understand the significance of world-class in-home care domain, and that's why we consistently aim to provide unparalleled service. As a proud brand of ICG Medical, we have the backing of a well-established organization, empowering us to rise above the challenges and make a lasting impact on the healthcare industry. Job Summary: As a Client Experience Manager, you hold a pivotal role in ensuring the highest standard of care and satisfaction for our clients. Your extensive experience in home care, client management, including a minimum of two years with one year in a supervisory capacity, equips you to assess, coordinate, and elevate client experiences. Your dedication to professional development and commitment to compassionate care, as well

Waverly Advisors’ primary goal is to serve our clients, one another, and our communities. We aren’t your typical wealth management firm. Our intense client focus is at the center of everything we do. We go far beyond just managing our clients’ investments, offering truly in-depth financial planning. We set ourselves apart by actually living and acting on our guiding principle, ‘Serve.’ It is the reason we go to work every day. In this role, you’ll be challenged to take on work that upholds our guiding principle and drives Waverly Advisors forward. We hope you’ll grow as a person and leader in your field and transform those around you as well. We are looking to add a Client Service Associate to our team in our Austin, TX office. The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client experience. A successful candidate will have the ability to effectivel

Are you passionate about helping customers solve technical problems while delivering exceptional customer service? Do you have a knack for explaining technical concepts in a simple, understandable way? If so, this role is for you! As a Technical Support Specialist, you'll play a vital role in our mission to keep kids safe in school by assisting users, troubleshooting technical issues, and ensuring they get the most out of our products. This role offers a unique opportunity to work hands-on with our full suite of solutions, proactively resolving challenges while providing top-tier customer support. NOTE: This position requires several days onsite each week at our Austin, Texas headquarters. ABOUT THE ROLE You'll work hands-on with our full suite of products, ensuring that users get the help they need. The role will include: Assisting users by identifying, analyzing, and resolving technical issues. Communicating proactively with customers, providing solutions, status updates, and recomme

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction

Job Notice Date Posted: March 7, 2025 Position: Technical Support Specialist Starting Rate: $25.00/hour Job # 14-25 DEADLINE FOR APPLICATIONS: Open Until Filled Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism. The Housing Authority of the City of Austin (HACA) is looking for a Technical Support Specialist to join our high-performing Technology Management and Innovation Team. This role is key player in maintaining operational efficiency, tasked with providing swift technical support and training, resolving issues, and optimizing technology use. This role involves prompt response to support requests, effective training delivery, and diligent issue tracking, all aimed at enhancing organizational productivity. HACA has been a