Customer Service Manager Salary at Zappos.Com Llc BETA

How much does a Zappos.Com Llc Customer Service Manager make?

As of April 2025, the average annual salary for a Customer Service Manager at Zappos.Com Llc is $113,260, which translates to approximately $54 per hour. Salaries for Customer Service Manager at Zappos.Com Llc typically range from $100,803 to $127,352, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Zappos.com LLC Overview

Website:
zappos.com
Size:
3,000 - 7,500 Employees
Revenue:
$500M - $1B
Industry:
Retail & Wholesale

Established in 1999, Zappos.com has become a destination in online apparel and footwear sales Zappos currently showcases products from over 1,000 clothing and shoe brands. Zappos is headquartered out of Las Vegas, Nevada.

See similar companies related to Zappos.Com Llc

What Skills Does a person Need at Zappos.Com Llc?

At Zappos.Com Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Zappos.Com Llc

Job Title Average Zappos.Com Llc Salary Hourly Rate
2 Administrator $60,371 $29
3 Analytics Lead $157,631 $76
4 Assistant Supervisor, Accounts Payable $68,033 $33
5 Brand Partnerships Coordinator $72,767 $35
6 Clerk $48,033 $23
7 Compensation Analyst $89,902 $43
8 Corporate Paralegal $89,116 $43
9 Corporate Trainer $83,707 $40
10 Cost Accountant $92,063 $44
11 Data Specialist $56,730 $27
12 Database Analyst $83,709 $40
13 Director, Marketing $212,570 $102

Hourly Pay at Zappos.Com Llc

The average hourly pay at Zappos.Com Llc for a Customer Service Manager is $54 per hour. The location, department, and job description all have an impact on the typical compensation for Zappos.Com Llc positions. The pay range and total remuneration for the job title are shown in the table below. Zappos.Com Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $113,260 look to you?

FAQ about Salary and Jobs at Zappos.Com Llc

1. How much does Zappos.Com Llc pay per hour?
The average hourly pay is $54. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Zappos.Com Llc?
According to the data, the highest approximate salary is about $127,352 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Zappos.Com Llc?
According to the data, the lowest estimated salary is about $100,803 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.