Technical Support Specialist Salary at Ww Grainger Inc BETA

How much does a Ww Grainger Inc Technical Support Specialist make?

As of April 2025, the average annual salary for a Technical Support Specialist at Ww Grainger Inc is $103,441, which translates to approximately $50 per hour. Salaries for Technical Support Specialist at Ww Grainger Inc typically range from $94,577 to $114,368, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

WW Grainger Inc Overview

Website:
grainger.com
Size:
15,000 - 50,000 Employees
Revenue:
$10B - $50B
Industry:
Retail & Wholesale

Founded in 1927, W.W. Grainger is a broad line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, and Panama. Through an integrated network including branches, distribution centers, and multiple Web sites, W.W. Grainger is headquartered in Lake Forest, Illinois.

See similar companies related to Ww Grainger Inc

What Skills Does a person Need at Ww Grainger Inc?

At Ww Grainger Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

Related Jobs

Boston Quantara
Chicago , IL

Job Opportunity: Technical Support Specialist Location: United States – Illinois (Chicago Area) Department: Information Technology Overview: We are working with a leading professional services firm to help them find a Technical Support Specialist. This role offers a unique opportunity to work with high-profile, high-touch end-users, providing them with essential desktop and mobile hardware/software support. The successful candidate will be the primary IT contact for top-tier clients, ensuring excellent service delivery and a smooth user experience across all technical platforms. This role requires strong customer service skills, empathy, and effective communication to ensure prompt issue resolution. The ability to maintain composure in high-pressure situations, foster trust, and build relationships with clients will be essential to your success in this role. Key Responsibilities: Assist users in resolving hardware, software, and network-related issues efficiently through personalized s


Sponsored
4/26/2025 12:00:00 AM
American College of Chest Physicians
Glenview , IL

The American College of Chest Physicians (CHEST) is a nonprofit organization whose mission is to champion the prevention, diagnosis, and treatment of chest diseases through education, communication and research. CHEST is based in Glenview, IL.We are currently seeking a Temporary Part-Time Independent Contractor Technical Support Specialist. The end date of this contract is set for mid-to-late December 2025. The individual in this position must be able to work onsite at our headquarters building in Glenview, IL. The individual in this position must be able to work onsite at our headquarters building in Glenview, IL. Position Purpose: To provide A/V support and technical assistance for the Live Learning courses that happen in our Training Center. Work Schedule: The days and hours for this position will vary from week to week, to accommodate our Live Learning course schedule. The schedule is already set for the remainder of the year, and it will be shared with the individual who is hired


Sponsored
4/26/2025 12:00:00 AM
Amentum
Chicago , IL

**Amentum is a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground expertise in planning and executing the most critical missions our country and business sectors have faced with current operations ongoing in every region in the US, to include heavy support to the Washington, DC metro area and Tampa, FL area along with the Middle East, South Asia, Afghanistan, Latin America, Europe, or Africa. We offer experience in addressing todays hardest problems.** **Applicants selected will be subject to a government security investigation and


Sponsored
4/26/2025 12:00:00 AM
The Mather Group, LLC
Chicago , IL

THE MATHER GROUP The Mather Group, LLC (TMG) is one of the fastest-growing independent, fee-only registered investment advisory firms in the country, offering comprehensive wealth management services with our clients’ best interests in mind. What we are doing differently is educating our clients on what fiduciary responsibility really means, at a time when it is more important than ever. OUR CORE VALUES Curiosity Continuously seek knowledge to provide innovative, tailored advice. Humility Value client perspectives to build strong, trust-based relationships. Accountability Deliver on promises with transparent communication and responsible actions. Respect Foster an inclusive environment where all clients feel heard, valued, and appreciated. Resilience Adapt and thrive amidst challenges, providing stability, and peace of mind. Elevate Continuously seek ways to add value and exceed client expectations. CLIENT SERVICES ASSOCIATE We are seeking a highly motivated and detail-oriented Client


Sponsored
4/25/2025 12:00:00 AM
Gallagher
Rolling Meadows , IL

Introduction: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation. We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply. Overview: As the Client Service Associate you will develop industry knowledge and skills to support account teams in delivering exceptional service to Gallaghers clients. You will work alongside experienced team members as you learn the business. Through hands on learning, you will gain the knowledge, skills and abilities to make client-related decisions independently. How you'll make an impact: You learn an


Sponsored
4/25/2025 12:00:00 AM
Strata Decision Technology
Chicago , IL

How you'll make an impact: As an Application & Technical Support (ATS) Specialist, you will be providing technical guidance and support to our customers for our product, StrataJazz. To be successful in this role, you should be highly motivated and enjoy finding creative solutions to challenging problems. A day in the life of this role: Troubleshoot and resolve moderately complex technical issues independently. Conduct detailed analysis to identify root causes of technical problems. Effectively prioritize and manage cases according to SOP guidelines. Oversee individual backlog and team unassigned cases to maintain workflow efficiency and meet established standards. Develop and implement solutions to prevent recurring issues. Escalate complex issues to higher-level support when necessary. Update and maintain customer records accurately. Document all interactions and transactions with customers in the system. Independently develop and deliver training sessions for customers and internal t


Sponsored
4/24/2025 12:00:00 AM
Strata Decision Technology
Chicago , IL

How you'll make an impact: As an Application & Technical Support (ATS) Specialist, you will be providing technical guidance and support to our customers for our healthcare data intelligence and benchmarking products. To be successful in this role, you should be highly motivated and enjoy finding creative solutions to challenging problems. A day in the life of this role: Troubleshoot and resolve moderately complex technical issues independently. Conduct detailed analysis to identify root causes of technical problems. Effectively prioritize and manage cases according to SOP guidelines. Oversee individual backlog and team unassigned cases to maintain workflow efficiency and meet established standards. Develop and implement solutions to prevent recurring issues. Escalate complex issues to higher-level support when necessary. Update and maintain customer records accurately. Document all interactions and transactions with customers in the system. Own customer communication from initial point


Sponsored
4/24/2025 12:00:00 AM
Kovitz
Chicago , IL

POSITION OVERVIEW Our Client Service Associates (CSAs) are an integral part of the Wealth Management Team, providing a broad range of technical and client management support to firm senior advisors, advisors, and Kovitz clients. This role serves as a liaison between our clients, advisors, custodians, and Operations Team. Our CSA Team plays a vital role in managing client relationships, is passionate about client service, and has the highest ethical and professional standards of excellence. A successful CSA at Kovitz is a proactive problem solver with excellent communication, organizational and time management skills. This role is ideal for a meticulous, client-focused professional who takes pride in accuracy, efficiency and delivering a white glove client experience. The right candidate thrives in a fast-paced high-performance environment and is driven to uphold the exceptional standards of our top wealth advisors and clients. SPECIFIC JOB RESPONSIBILITIES Manage all aspects of account


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Ww Grainger Inc

Job Title Average Ww Grainger Inc Salary Hourly Rate
2 Sales Support Assistant $88,375 $42
3 Salesspecialist $74,990 $36
4 SAP SD Analyst $179,979 $87
5 Security Administrator $114,044 $55
6 Security Engineer $114,044 $55
7 Security Officer $57,355 $28
8 Senior Automation Engineer $132,803 $64
9 Senior Business Applications Analyst $107,609 $52
10 Senior Category Merchandiser $115,094 $55
11 Senior Customer Service Representative $59,560 $29
12 Senior Cybersecurity Engineer $228,059 $110
13 Senior Data Engineer $125,543 $60

Hourly Pay at Ww Grainger Inc

The average hourly pay at Ww Grainger Inc for a Technical Support Specialist is $50 per hour. The location, department, and job description all have an impact on the typical compensation for Ww Grainger Inc positions. The pay range and total remuneration for the job title are shown in the table below. Ww Grainger Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $103,441 look to you?

FAQ about Salary and Jobs at Ww Grainger Inc

1. How much does Ww Grainger Inc pay per hour?
The average hourly pay is $50. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ww Grainger Inc?
According to the data, the highest approximate salary is about $114,368 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ww Grainger Inc?
According to the data, the lowest estimated salary is about $94,577 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.