Client Success Managers Salary at Viventium Software Inc BETA

Job Title: Customer Service Supervisor Location: Bronx, NY and Long Island City, NY We are looking for an experienced, energetic, and self-motivated Customer Service Supervisor to lead, motivate and manage a team of 5-7 customer service agents. As a Customer Service Manager, you will oversee operations and provide excellent customer service by relying on phone, email, chat, and frontal support. You are a results-oriented leader who sets and achieves high performance standards. Responsibilities: Interview, hire, train, and manage a team of customer service agents, providing direction, coaching, and motivation as needed Create a customer service team to provide excellent customer service to ensure customer satisfaction Monitor and respond to customer inquiries in a timely and efficient manner Manage customer data, including tracking and recording customer feedback Monitor customer service agent performance, ensuring customer service satisfaction goals are met Develop strategies and proce

** This role requires you to live in New York or New Jersey and commute into the office daily** Job Title: Client Success Manager Company: CrowdPass INC Location: Soho, New York City Salary: $55,000 - $65,000 Overview: We are seeking an experienced Client Success Manager to join our growing team at CrowdPass, a leading event technology platform. This individual will play a critical role in ensuring the success of our clients by working closely with them to understand their needs, providing solutions, and driving results. Responsibilities: -Act as the primary point of contact for assigned clients, building and maintaining strong relationships with key stakeholders -Understand clients' needs and provide solutions to meet their objectives -Work with cross-functional teams (Sales, Product, Support, Operations) to ensure seamless integration and implementation of solutions -Analyze and report on client data to drive continuous improvement and identify areas for growth -Collaborate with clie

Our client, a fast-growing and well-funded Wealth Tech company here in NYC, is looking to expand their founding team with am Advisor Success Manager! This is a crucial role in their organization, as this person will be working firsthand with their client base. While this is a customer success role and does not require new logo hunting, there is still a strong aspect of upselling in this role! This is a perfect opportunity for someone with a Sales Mindset to jump into a heavy relationship building customer success role. This role is onsite in NYC near Grand Central. Please take this into account while applying, no exceptions will be made. Responsibilities: Own the client relationship from the moment they sign on with the platform Drive continuous use of the platform, increasing usage and upselling the amount of funds under management Manage any issues that arrive with utmost customer satisfaction in mind Build strong relationships with clients, understanding their business and where str

Job Description Job Description The role of the entry-level Customer Service Manager is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time ensuring effective communication within the market on results and performance. Please note that this is an entry-level position, so you must learn all ends of our business operations before overseeing a team. Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educate and sell to clients products and services Acts as a Point of Contact for new and existing clients Troubleshoot and problem-solve client or member accounts and issues

Cadent powers the evolution of TV brand advertising. We provide marketers, agencies, operators, and media owners with data-driven solutions for buying and selling TV advertising. By connecting brands with opportunities across national inventory sourcescable, broadcast, and digital mediaour technology improves efficiencies and boosts the results of linear, addressable, and cross-screen campaigns. Cadent is looking for an enthusiastic Manager of Client Success for our Business Development Team to support clients interacting with our Aperture Platform and/or Viewer Identity Graph. This person will provide a high-quality level of service across all day-to-day activities while uncovering opportunities to upsell into existing books of business. Our Client Success team supports clients from the point of onboarding through fostering long-lasting relationships with key stakeholders. Cadents platform Business Development team has a start-up mentality. You will be working with teammates who are r

Alloy is where you belong! Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world's largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers. Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces, Forbes America's Best Startup Employers, Best Fintech to Work for by American Banker, year after year. Check out our investors and read more about us here. About the team Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local New York and London employees onsite twice a week, and remote employees onsite

Client Success Manager NYC (Hybrid) or LA (Remote) Our client is a prominent global provider of location intelligence and audience data, enabling brands and advertisers to develop data-driven, personalized, and highly impactful marketing campaigns. Utilizing advanced technology and a privacy-focused strategy, our client connects digital advertising with real-world consumer behavior. They are seeking a Client Success Manager to join their team. Responsibilities: Guide new clients through the onboarding process, offering training on both self-service and managed-service platforms. Set up campaigns, audience segments, and measurement tools to ensure smooth activation. Deliver onboarding tasks on time while adhering to service level agreements (SLAs). Monitor campaign performance and client satisfaction through regular check-ins. Serve as the primary contact for client inquiries, troubleshooting issues, and escalating when needed. Offer strategic support to help clients optimize platform u

Job Description Job Description Customer Service Manager (Full-Time or Part-Time) Electrical Service Company – Central NJ Are you organized, detail-oriented, and great with people? Our growing electrical service company is looking for a Customer Service Manager to oversee daily operations, deliver an excellent customer experience, and support our office growth. We are hiring for both full-time and part-time options! Location: Cranford, NJ (Office-Based) Responsibilities: Answer inbound customer calls professionally and warmly Schedule and dispatch electricians efficiently Follow up with customers after service to ensure satisfaction Track job status, permits, and technician scheduling Prepare daily reports on jobs scheduled, customer feedback, and follow-ups Assist with light administrative and financial office tasks Help support marketing initiatives like review requests and follow-up emails Identify opportunities for upselling or offering additional services (light sales) Represent t