Director, Customer Success Salary at Vangst Inc BETA

Customer Service RepresentativeDivision / Department: Customer ServiceReports to (position): Head of Customer ServiceLevel / Grade: Individual ContributorLocation: Denver/Remote employees must be based within the U.S.Employment Type: Full Time, NonexemptWork Conditions: RemoteMinimum Educational Req: Two-year college degree, or equivalent experience in a similar or related role.Years of Experience: 3+ years of experience in a similar positionEssential Functions / Job Responsibilities:Respond to customer inquiries via phone, email, chat, or other communication channels, providing accurate and timely information.Troubleshoot and resolve customer issues efficiently, ensuring a positive experience while identifying potential upselling opportunities.Develop a comprehensive understanding of the companys products and services to effectively address customer questions and offer tailored solutions.Build and maintain positive relationships with customers by delivering high-quality service and id

Community Associate (Location) The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes befor

Position: Community Liaison Associate Job Description: The main objective of the Community Liaison Associate (CLA) is to ensure that the community meets and/or exceeds budgeted census each month. On-going training and mentorship is provided by the community's Director, VP of Digital Sales and Marketing, and Regional Operations as needed. The CLA will work with all new leads, ensure timeliness of follow-up, and ensure the community and associates are always ready for tours. The CLA is responsible for always keeping any customer relationship management systems (CRM) up to date as failure to do so may lead to reduced commissions due to insufficient information available to confirm move-ins. Job Duties: The CLA will conduct on-site tours and if they are unavailable to conduct a tour they should work in conjunction with the Director to develop a tour tree to ensure that other team members are trained and able to conduct on-site tours. All inquiries requesting brochures or additional informa

Overview: We are looking for a detail-oriented Shared Service Director who will be responsible for overseeing and leading the Shared Service team and ensuring timely and accurate payments to vendors, suppliers, employee travel reimbursement and oversight for the accounting of fixed assets. The Shared Service Director will maintain accurate financial records, reconcile transactions, and will be responsible for managing a team of specialists. This role will be responsible for leading an efficient, unified, and success-driven team, and will also oversee change management as this shared-services functional team is scaling. The ideal candidate will have strong people and communication skills, experience in process improvement, be a self-starter and can think outside of the box to find creative solutions to problem solving. This role pays an annual salary of $120,000 to $130,000 plus bonus Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) match

An Area Vice President of Customer Success (AVP) directly supports the Region Vice President (RVP) and supports the overall creation and execution of growth strategy, the overall success of the client portfolio, customer relationships, operations, compliance, and the development and performance of a team in a designated geographic area of the United States. The AVP also supports the RVP with ensuring internal resource alignment and collaborates with key department leadership to deliver a premier customer experience for Base, Grow, Thrive and Summit broker/owners. The AVP directs and manages a team consisting of Directors, Sr. Customer Success Consultants, Customer Success Consultants, and a Coordinator to achieve growth results. The AVP serves as an escalation point for broker/owner conflicts. Responsibilities: Creates and nurtures relationships with franchisees, agents and other strategic partners using industry knowledge and effective consulting, communication and relationship develo

Job Description Job Title: Director, Cloud ERP Managed Services Location: Atlanta, GA (Preferred), East Cost (Anywhere) Job Type: Full-Time, Primarily No Travel (Only if Customer Escalations requires travel) Position Summary: The Director, Cloud ERP Managed Services will oversee the successful delivery of Oracle Fusion cloud managed services to clients, ensuring the management and execution of support engagements, including the optimization of performance, scalability, and customer satisfaction. This role requires a highly experienced leader who can manage large, complex teams (onshore and offshore), deliver high-quality services, and drive continuous improvement within the organization's Oracle Fusion (Cloud ERP) practice. Key Responsibilities: Service Delivery Oversight: Lead the Oracle Fusion (Cloud ERP) Managed Services delivery function, ensuring high-quality and timely execution of all service delivery activities. Manage and ensure the successful delivery of managed services acro

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact The Private Client Service Executive is accountable for delivering high quality, high touch, and exceptional service to Private Client customers through the day-to-day account management of an assigned group of accounts varying from relatively simple to more complex needs. Client Service Manager reports directly into Private Client Commercial Client Service Superviso

What Will You Be Doing? The Manager, ACS Training, is responsible for working collaboratively with the ACS Leadership Team to develop, update, deliver, and monitor training programs to our ACS airport and headquarters staff. This individual will constantly evaluate the effectiveness of ACS training, Corporate and Business Partner instructors, and adult learning methodologies. In coordination with the Director, ACS Training & Standards, is responsible for providing leadership, mentoring and guidance on presentation and delivery techniques to Frontier and Business Partner instructors. Essential Functions Oversee and develop training for new policies and procedures for frontline employees and business partners Ensure department policies, procedures and training curricula are compliant with regulatory and company requirements Analyze current training materials to ensure the content and format meet the needs of the learner while leveraging best in class trends in training design Monitor eff