Tsg Support Technician Salary at United Parcel Service Of America Inc BETA

How much does an United Parcel Service Of America Inc Tsg Support Technician make?

As of April 2025, the average annual salary for a Tsg Support Technician at United Parcel Service Of America Inc is $81,386, which translates to approximately $39 per hour. Salaries for Tsg Support Technician at United Parcel Service Of America Inc typically range from $72,172 to $88,204, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

United Parcel Service of America Inc Overview

Website:
ups-scs.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Transportation

UPS Mail Innovations provides domestic and international mail processes, mail returns, and more. They are headquartered in Alpharetta, Georgia.

See similar companies related to United Parcel Service Of America Inc

What Skills Does a person Need at United Parcel Service Of America Inc?

At United Parcel Service Of America Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

Related Jobs

PlanIT Group LLC
Alpharetta , GA

Job Title: Jr. Customer Support Specialist Location: Alpharetta, GA - 100% Onsite Job Type: Full-Time with benefits Our client provides card solutions with advanced technological capabilities to support and empower marketers in the fuel and retail business. The proprietary prepaid cards help marketers engage loyal customers and drive revenue growth. Job Overview: We are seeking a Jr. Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for customers, answering 10-20 calls per day, resolving inquiries, updating accounts, and onboarding new users onto our car and prepaid card platform. You will ensure a seamless customer experience while delivering technical and account-related support. Key Responsibilities: Customer Support & Issue Resolution: •Respond to customer inquiries via phone and email, providing expert assistance on fleet card solutions. •Troubleshoot technical issues and provide resolutions in a timely manner. •Educate user


Sponsored
4/28/2025 12:00:00 AM
AEG
Atlanta , GA

Job Title: Evening Technical Support Specialist Location: Hybrid (Atlanta, GA based preferred) Job Type: hourly/part-time Who We Are: Mixon Digital is an innovative digital media design and consulting company specializing in the creation and integration of engaging content across social, mobile, and digital platforms. We provide compelling visual experiences that focus on fan engagement, digital media design, data integration, and content creation, executed with professionalism to leave a lasting impact. Our services include cutting-edge interactive signage, digital apps, and internal systems that help our clients' production teams communicate seamlessly, ensuring the successful and efficient delivery of projects. We partner with clients to create new channels of revenue while forging memorable connections with their audiences. About Us: We are currently seeking an Evening Technical Support Specialist to join our team. Job Summary: The Evening Technical Support Specialist will provide


Sponsored
4/28/2025 12:00:00 AM
Zomedica
Roswell , GA

Ready to Write the Next Chapter of Your Career? At Zomedica, we’re more than a company—we’re a movement in the animal health industry. As a fast-growing, innovation-driven organization, we thrive on bold ideas, fresh perspectives, and a team that’s passionate about caring for their customers and making a real difference. We’re looking for trailblazers who are excited to grow with us, embrace the start-up mentality, and play a pivotal role in supporting cutting-edge products that impact the lives of animals and the veterinary professionals who care for them. Joining Zomedica means more than just a job—it’s your chance to leave your mark on a company in its prime growth phase and be a part of something extraordinary. What’s in It for You? A Culture of Innovation, Fun, and Growth: Join a team where your ideas matter, collaboration is key, and every day feels like an opportunity to achieve something great. Opportunities for Growth – Be part of a company that’s expanding rapidly, offering p


Sponsored
4/26/2025 12:00:00 AM
RELEX Solutions
Atlanta , GA

We are now looking fora Technical Support Specialist to join our RELEX family in Atlanta. You'll join the Technical Support team - a team of highly skilled professionals who solve complex and unique issues as specialists in the 2nd line of support for RELEX customers. You will help the team achieve this goal by satisfying our customers' needs and respecting our SLAs (Service Level Agreement). This position will focus primarily on our Space & Assortment side of the business which allows customers to create planograms for use in store, as well as optimizing those planograms as part of our unified platform. Our Technology team enjoys a challenge. They're hungry to learn, and don't hesitate to ask what, why, and how. They get to work with our unique, in-house database engine to create high-quality scalable code (just imagine, thousands of stores, millions of products, and billions of rows of raw data!) Their expertise positively impacts the environment and business processes around the wor


Sponsored
4/26/2025 12:00:00 AM
Cornerstone onDemand
Atlanta , GA

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi


Sponsored
4/26/2025 12:00:00 AM
TinyMobileRobots US
Kennesaw , GA

About Us:TinyMobileRobots is revolutionizing the way sports fields, parking lots, and other surfaces are marked. We design and manufacture cutting-edge autonomous linemarking robots, empowering our customers with efficiency, precision, and ease of use. We are a rapidly growing company seeking a dynamic and experienced Technical Support Team Lead to join our team and ensure our customers receive exceptional service. Job Summary:As the Team Lead, Technical Support, you will be responsible for leading and mentoring a team of technical support specialists, providing exceptional technical assistance to our customers using our linemarking robot technology. You will ensure timely and effective resolution of customer inquiries and technical issues, contributing to high customer satisfaction and loyalty. This role requires a strong technical background, excellent leadership skills, and a passion for customer service.Responsibilities: Team Leadership & Management:Lead, mentor, and motivate a tea


Sponsored
4/26/2025 12:00:00 AM
Tekfortune
Atlanta , GA

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Role: SAP Business Warehouse-SAP BW on HANA Location: Remote (Georgia - Travel required) Duration: 6+ Months Required Skills: SAP Business Warehouse-SAP BW on HANA Job Description: Remote acceptable, travel required. 5-10 years of experience in at least one of the following: SAP Analytics Cloud, SAC Planning, S4HANA Analytics, SAP Datasphere (Data Warehouse Cloud DWC) Expert level knowledge of at least one of the SAP data warehousing solutions like SAP BW4HANA or SAP HANA (esp. HANA Cloud or HANA 2.0)High level knowledge of various replication methods to HANA or BWKnowledge of dep


Sponsored
4/25/2025 12:00:00 AM
Gravotech, Inc
Duluth , GA

The Technical Support Specialist support to retail, industrial and institutional customers, concentrating on our key accounts with regard to software and troubleshooting of Gravotech marking machines. The right candidate will be able to prioritize multiple tasks with time sensitive deadlines. This person will need to be organized and can keep track of multiple customer issues. The candidate needs to work closely with customers and members of the sales team to address customer concerns during the startup process as well as provide high level customer support for key accounts after installation is complete. This person should have strong communicative skills and must be able to write complex service reports in technical terms. All reporting must be timely and detailed. Requirements Three+ years related experience and/or training, or equivalent combination of education and experience. Mechanical and electronic repair background required. Experience with working in a medium volume call cen


Sponsored
4/25/2025 12:00:00 AM

Check more jobs information at United Parcel Service Of America Inc

Job Title Average United Parcel Service Of America Inc Salary Hourly Rate
2 Account Executive $63,350 $30
3 Accountant $74,482 $36
4 Bulk Driver $29,720 $14
5 Customer Service Representative $31,807 $15
6 Delivery Driver $36,584 $18
7 Financial Analyst $54,645 $26
8 Manager $92,638 $45
9 On Site Manager $104,961 $50
10 Package Center Associate $28,094 $14
11 Part-time Supervisor $83,633 $40
12 Porter $23,119 $11
13 Regional Account Manager $87,413 $42

Hourly Pay at United Parcel Service Of America Inc

The average hourly pay at United Parcel Service Of America Inc for a Tsg Support Technician is $39 per hour. The location, department, and job description all have an impact on the typical compensation for United Parcel Service Of America Inc positions. The pay range and total remuneration for the job title are shown in the table below. United Parcel Service Of America Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $81,386 look to you?

FAQ about Salary and Jobs at United Parcel Service Of America Inc

1. How much does United Parcel Service Of America Inc pay per hour?
The average hourly pay is $39. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at United Parcel Service Of America Inc?
According to the data, the highest approximate salary is about $88,204 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at United Parcel Service Of America Inc?
According to the data, the lowest estimated salary is about $72,172 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.