United Parcel Service Of America Inc Customer Support Representative Salary

Customer Support Representative Salary at United Parcel Service Of America Inc BETA

How much does an United Parcel Service Of America Inc Customer Support Representative make?

$36,022 /year

As of April 2025, the average annual salary for a Customer Support Representative at United Parcel Service Of America Inc is $36,022, which translates to approximately $17 per hour. Salaries for Customer Support Representative at United Parcel Service Of America Inc typically range from $32,802 to $39,677, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

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United Parcel Service of America Inc Overview

Price a Job for my company
Website:
ups-scs.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Transportation

UPS Mail Innovations provides domestic and international mail processes, mail returns, and more. They are headquartered in Alpharetta, Georgia.

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What Skills Does a person Need at United Parcel Service Of America Inc?

At United Parcel Service Of America Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.
See More Skills

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Check more jobs information at United Parcel Service Of America Inc

Job Title Average United Parcel Service Of America Inc Salary Hourly Rate
2 Account Executive $63,350 $30
3 Accountant $74,482 $36
4 Bulk Driver $29,720 $14
5 Customer Service Representative $31,807 $15
6 Delivery Driver $36,584 $18
7 Financial Analyst $54,645 $26
8 Manager $92,638 $45
9 On Site Manager $104,961 $50
10 Package Center Associate $28,094 $14
11 Part-time Supervisor $83,633 $40
12 Porter $23,119 $11
13 Regional Account Manager $87,413 $42

Hourly Pay at United Parcel Service Of America Inc

The average hourly pay at United Parcel Service Of America Inc for a Customer Support Representative is $17 per hour. The location, department, and job description all have an impact on the typical compensation for United Parcel Service Of America Inc positions. The pay range and total remuneration for the job title are shown in the table below. United Parcel Service Of America Inc may pay a varying wage for a given position based on experience, talents, and education.
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FAQ about Salary and Jobs at United Parcel Service Of America Inc

1. How much does United Parcel Service Of America Inc pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at United Parcel Service Of America Inc?
According to the data, the highest approximate salary is about $39,677 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at United Parcel Service Of America Inc?
According to the data, the lowest estimated salary is about $32,802 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.