Support Technician Salary at Unified Global Solutions BETA

How much does an Unified Global Solutions Support Technician make?

As of May 2025, the average annual salary for a Support Technician at Unified Global Solutions is $47,115, which translates to approximately $23 per hour. Salaries for Support Technician at Unified Global Solutions typically range from $38,787 to $51,044, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Unified Global Solutions Overview

Website:
unifiedglobalsolutions.net
Size:
<25 Employees
Revenue:
<$5M
Industry:
Telecom

Unified Global Solutions is passionate about business communications. We believe efficient and effective communication is the foundation of all good business. After all, business is predicated on people, and the interaction of people is what makes it all happen: the products, the services, the deals and the agreements. Innovative enterprise leads to enhanced quality of life and that is our end goal. We also believe that all businesses - big and small - deserve not only reliable, modern communication technology, but also readily available, personalized customer service. To this end, we remain steadfastly: Committed to our Customers - Every account is important to us. We founded our company because we're passionate about keeping customer service alive in our industry. Our product offering includes personalized customer service for all, no matter the business and no matter the size. As a UGS customer, you can expect us to know your name and be readily available to assist when you have a need. Committed to our People - UGS is a family. Hiring our team members is just the beginning. We're committed to continual learning and cross training. We set big goals but make certain we have some fun on our path to goal attainment. Committed to our Communities - We've been given the opportunity to partner with some pretty awesome businesses. Giving back to our business communities is one way we can show our gratitude. Be it serving at a local foodbank or participating in a community fundraising effort, UGS team members consider it a privilege to support others. Contact us today to learn more about our hosted VoIP business communication solutions. Let us show you what our passion for people and business communications can do for your business.

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What Skills Does a person Need at Unified Global Solutions?

At Unified Global Solutions, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Application Support: Applications support is a service that ensures the operational processes in a business run smoothly and enables users to conduct their business.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

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Check more jobs information at Unified Global Solutions

Job Title Average Unified Global Solutions Salary Hourly Rate
2 Manager, Operations $97,629 $47
3 Specialist (Billings) $68,533 $33
4 Outside Sales $85,799 $41
5 Project Manager $97,170 $47
6 Regional Sales Executive $127,057 $61
7 Regional Sales Manager $106,510 $51
8 Manager, Field Services $94,398 $45
9 Network Operations Center Engineer $108,289 $52
10 Sales Executive $211,189 $102
11 General Manager $124,212 $60
12 Help Desk Technician $48,760 $23

Hourly Pay at Unified Global Solutions

The average hourly pay at Unified Global Solutions for a Support Technician is $23 per hour. The location, department, and job description all have an impact on the typical compensation for Unified Global Solutions positions. The pay range and total remuneration for the job title are shown in the table below. Unified Global Solutions may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $47,115 look to you?

FAQ about Salary and Jobs at Unified Global Solutions

1. How much does Unified Global Solutions pay per hour?
The average hourly pay is $23. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Unified Global Solutions?
According to the data, the highest approximate salary is about $51,044 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Unified Global Solutions?
According to the data, the lowest estimated salary is about $38,787 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.