Assistant Service Manager Salary at The Mercedes-Benz BETA

Job Description Job Description General Description TVG-Medulla, LLC provides support and services to two comprehensive chiropractic care companies, Chiro One Wellness Centers and MyoCore Personalized Pain Care, both industry leaders in evidence-based, patient outcomes-centered care. The Patient Advocate provides a gold standard customer service experience for patients who have any questions or concerns regarding their care. Essential Functions and Responsibilities Respond to and attempt to resolve all patient customer service inquiries via telephone and e-mail. Conduct all patient communication with calm, professionalism and courtesy. Communicate with the clinical teams regarding any patient concerns and refund requests. Coordinate with Patient Accounts team to manage patient account balance inquiries, disputes and declined payments. Provide itemized statements to patients upon request. Maintain records of all patient communication. Assist with financial reconciliation for patients tr

Job Description Job Description As an extension of our client hospital and/or physician business office, Customer Service Representatives answer inbound calls and make automated outbound calls to resolve outstanding medical claims. Resolution includes making payment arrangements with patients, billing third-party insurance carriers on behalf of patients, or screening for financial assistance/charity while following federal and state laws and our clients’ customer service / collection policies and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide exemplary Customer Service and Patient Relations while gathering pertinent information to better understand the patient’s situation and circumstances, including the patient’s ability and willingness to pay. The process requires reviewing account information via state-of-the-art medical patient account management systems, (Latitude and Epic systems) and negotiating payment terms with patients. - Utilize AI generated and pre-scripted co

**_POSITION SUMMARY:_** The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories. **_ESSENTIAL FUNCTIONS:_** + Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers. + Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner. + Answers service, warranty and parts questions over the phone and in person. + Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer. + Affixes bar code labels to units received and updates lot location in IDS. + Maintains unit inventory status communicat

JOB SUMMARY: As a Warranty Manager in our company, you will be responsible for leading and optimizing our warranty administration and management processes. This pivotal role involves overseeing warranty claims processing, developing, and updating warranty policies, and ensuring compliance with industry and legal standards. You will analyze warranty data to identify improvement opportunities, manage internal and dealer relationships, and provide essential training and support. Additionally, managing parts operations concerning warrantable claims, manage recall processes, and ensure high-quality service delivery from suppliers. This role requires a blend of strong technical understanding, excellent leadership and communication skills, and a minimum of five years of experience in warranty management, ideally within a relevant industry. ESSENTIAL JOB FUNCTIONS: Warranty Claims Management: Oversee the entire warranty claims process, ensuring timely and accurate resolution in accordance with

Job Description Job Description If you love talking with people and you love beautiful homes, this is the role for you. As one of the keystone members of our organization, you create the first impression our customers receive of Normandy Remodeling; setting the tone and the high standards of customer service that our clients can expect on their journey toward a reimagined home. Normandy Remodeling is one of the largest home remodeling companies in the country, and still growing. We specialize in major home remodels and additions across Chicagoland with a reputation for high quality construction, exceptional customer service, and stunning design. Our company has been featured on the cover of magazines, earned dozens of design awards, and currently holds a 94% customer satisfaction rating. As our Client Services Specialist, you will be responsible for: Discussing potential remodeling projects with customers in-person and over the phone to determine if their remodeling needs are a good fi

Job Description Job Description Growing third party administrator of employee benefit funds is seeking Medical Claims Adjuster / Customer Service Representative to join our Oak Brook office. In this dual role, you will be responsible for reviewing, processing, and adjudicating medical claims, while also providing exceptional customer service to policyholders, providers, and internal teams. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-first mindset. Experience with Microsoft Office software is required and computer proficiency is a must Key Responsibilities: Process medical, dental and vision claims while achieving and maintaining quality and accuracy Assist in administrative duties in the claims department Read, analyze, understand and ensure compliance with clients’ SPD Learn, adhere to and apply all applicable privacy and security laws, including but not limited to HIPAA, HITECH and any regulations promulgated thereto Answe

Job Description Job Description Case Integrative Health Case Integrative Health is a fast-growing center for Integrative and Functional Medicine that has assembled one of the largest teams of cross-disciplinary integrative physicians in the U.S. Our goal is to mix conventional and evidence-based integrative therapies for patients to create a comprehensive approach to health and wellness. Patient Services Coordinator We are looking for a full-time Patient Services Coordinator to help our practice from our West Town location with flexibility to cover additional locations on a spot basis. If you are passionate about helping people truly heal and interested in working in an open, collaborative environment where you can make your mark, please apply! SUMMARY: Patient Services Coordinator (PSC) is the first and primary point of contact for patients in person and over the phone. Our PSC performs daily administrative and general office duties including scheduling appointments, answering telepho

Job Description Job Description Job Title: Collections Supervisor Location: Oak Brook, IL/Remote Job Type: Full-Time Job Summary: We are looking for an experienced Collections Supervisor to lead our bad debt healthcare collections team at Nationwide Credit and Collections, Inc. The ideal candidate will have a strong background in healthcare collections and third-party debt recovery. This role involves supervising a team of collectors, ensuring compliance with industry regulations, and implementing effective strategies to maximize collections while maintaining a high level of service for our clients and their patients. Key Responsibilities - Supervise and manage a team of collections agents specializing in healthcare accounts, providing ongoing training, motivation, and performance evaluations. - Develop, implement, and refine collection strategies and processes tailored to healthcare collections, enhancing efficiency and effectiveness. - Ensure compliance with all relevant regulations,